check before: 2024-12-01
Product:
Copilot, Entra, Forms, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Pulse, Windows
Platform:
Android, iOS, Mac, Online, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Admin impact, New feature, Updated message, User impact
Details:
Summary:
Microsoft Viva Pulse will be included with the Microsoft 365 Copilot subscription, rolling out early to mid-December 2024. Users with Copilot or Viva Pulse premium licenses can create and send Pulse surveys. Full access requires a premium license. Rollout requires no admin action and features will be enabled by default.
Details:
Updated December 6, 2024: We have updated the content. Thank you for your patience.
Microsoft Viva Pulse capabilities will now be included with your Microsoft 365 Copilot subscription. This message applies to Pulse on Windows and Mac desktop, on the web, and on iOS/Android.
This message is associated with Microsoft 365 Roadmap ID 407706.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by mid-December 2024.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2024-12-05
updated:
2025-01-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Disruption
Users may experience confusion or frustration due to the sudden availability of new Pulse survey features without prior training or communication, leading to potential misuse or underutilization of the tool.
- roles: End Users, Team Leaders
- references: https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements, https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e
Increased Survey Volume
The automatic rollout may lead to an influx of Pulse surveys being sent out, overwhelming users and potentially leading to survey fatigue, which can diminish the quality of feedback received.
- roles: End Users, HR Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407706, https://learn.microsoft.com/viva/pulse/setup-admin-access/manage-available-surveys-and-questions
License Management Challenges
With the new features enabled by default, tenant admins may face challenges in managing licenses and ensuring that only authorized users can create and send surveys, leading to potential compliance issues.
- roles: Tenant Admins, Compliance Officers
- references: https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience, https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements
Configutation Options**
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Opportunities**
Enhanced Employee Feedback Mechanism
With the inclusion of Microsoft Viva Pulse in the Microsoft 365 Copilot subscription, organizations can leverage Pulse surveys to gather real-time feedback on Copilot implementation. This can help identify challenges and concerns promptly, improving user experience and overall satisfaction.
- next-steps: Train team leaders on how to create and distribute Pulse surveys effectively. Encourage them to utilize the feedback to make data-driven decisions regarding Copilot usage.
- roles: Team Leaders, HR Managers, IT Administrators
- references: https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements, https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e
Customization of Survey Templates
The availability of research-backed templates and customization capabilities for Pulse surveys allows organizations to tailor feedback mechanisms to their specific needs, enhancing the relevance and effectiveness of the surveys.
- next-steps: Review and customize the available templates in the Viva Pulse admin content management feature to align with organizational goals. Provide training for administrators on how to modify and restrict access to these templates.
- roles: IT Administrators, Content Managers, Team Leaders
- references: https://learn.microsoft.com/viva/pulse/setup-admin-access/manage-available-surveys-and-questions, https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience
Integration with Existing Tools
The integration of Viva Pulse with Microsoft Forms and other tools within the Microsoft 365 ecosystem can streamline the feedback process, making it easier for employees to respond and for managers to analyze results.
- next-steps: Assess current usage of Microsoft Forms and other tools to identify opportunities for integration with Viva Pulse. Develop a plan to promote the use of these integrated tools among employees.
- roles: IT Administrators, Operations Managers, Team Leaders
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407706, https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2024-12-07 | MC prepare | This rollout will happen automatically, and the features described here are enabled by default by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.
Tenant admins can review and assign licenses available to your users through Microsoft Entra Admin center. Tenant admins can review the new templates and questions through the Viva Pulse admin Content management feature and modify or restrict access to the templates and questions as needed. Learn more Licensing requirements | Microsoft Learn Set up the in-app Viva Pulse experience | Microsoft Learn Manage available surveys and questions | Microsoft Learn Create a Pulse to get feedback from your team - Microsoft Support https://learn.microsoft.com//viva/pulse/get-started/licensing-requirements https://learn.microsoft.com/viva/pulse/setup-admin-access/manage-available-surveys-and-questions https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407706 | This rollout will happen automatically, and the features described here are enabled by default by the specified date with no admin action required before the rollout. You may want to notify your users about this change and update any relevant documentation.
Tenant admins can review and assign licenses available to your users through Microsoft Entra Admin center. Tenant admins can review the new templates and questions through the Viva Pulse admin Content management feature and modify or restrict access to the templates and questions as needed. Learn more Licensing requirements | Microsoft Learn Set up the in-app Viva Pulse experience | Microsoft Learn Manage available surveys and questions | Microsoft Learn Create a Pulse to get feedback from your team - Microsoft Support https://learn.microsoft.com//viva/pulse/get-started/licensing-requirements https://learn.microsoft.com/viva/pulse/get-started/licensing-requirements https://learn.microsoft.com/viva/pulse/setup-admin-access/manage-available-surveys-and-questions https://learn.microsoft.com/viva/pulse/setup-admin-access/set-up-in-app-pulse-experience https://support.microsoft.com/topic/create-a-pulse-to-get-feedback-from-your-team-817d3eba-3ce7-4079-80cc-ae8ae96fa61e https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=407706 |
| 2024-12-07 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2024-12-07 | MC Summary | Microsoft Viva Pulse will be included with Microsoft 365 Copilot subscriptions, enabling users with Copilot or Viva Pulse licenses to create and send Pulse surveys. This feature rolls out in early December 2024 and requires no admin action for implementation. | Microsoft Viva Pulse will be included with the Microsoft 365 Copilot subscription, rolling out early to mid-December 2024. Users with Copilot or Viva Pulse premium licenses can create and send Pulse surveys. Full access requires a premium license. Rollout requires no admin action and features will be enabled by default. |
| 2024-12-07 | MC Last Updated | 12/05/2024 01:17:21 | 2024-12-06T20:47:58Z |
| 2024-12-07 | MC Messages | Microsoft Viva Pulse capabilities will now be included with your Microsoft 365 Copilot subscription. This message applies to Pulse on Windows and Mac desktop, on the web, and on iOS/Android.
This message is associated with Microsoft 365 Roadmap ID 407706. [When this will happen:] General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by mid-December 2024. | Updated December 6, 2024: We have updated the content. Thank you for your patience.
Microsoft Viva Pulse capabilities will now be included with your Microsoft 365 Copilot subscription. This message applies to Pulse on Windows and Mac desktop, on the web, and on iOS/Android. This message is associated with Microsoft 365 Roadmap ID 407706. [When this will happen:] General Availability (Worldwide): We will begin rolling out early December 2024 and expect to complete by mid-December 2024. |
| 2024-12-07 | MC How Affect | Before this rollout: Only users assigned with a Viva Pulse premium license can create and send Pulse requests to users in their tenant. Pulse authors can use the available out of the box content and/or templates that have been made available by their tenant's Pulse administrators.
After this rollout Viva Pulse experience included in your Microsoft 365 subscription: Users with a Pulse license or a Microsoft 365 Copilot license can create and send Pulse requests to users in the tenant. With Viva Pulse experience included with your Microsoft 365 Copilot subscription, leaders can send brief surveys to gather real-time feedback about Copilot implementation from teams. Pulse helps identify challenges and concerns quickly, enabling prompt and localized responses to improve the Copilot journey. Create and send a Pulse request: Users need a Microsoft 365 Copilot license or a Viva Pulse premium license. They also need a Microsoft Forms license. Respond to a Pulse request: No license needed. Anyone can respond. Users' view of the Pulse home page when they only have Microsoft 365 Copilot license: This change will be available by default. | Before this rollout: Only users assigned with a Viva Pulse premium license can create and send Pulse requests to users in their tenant. Pulse authors can use the available out of the box content and/or templates that have been made available by their tenant's Pulse administrators.
After this rollout Users with a Pulse license or a Microsoft 365 Copilot license can create and send Pulse requests to users in the tenant. With Viva Pulse experience included with your Microsoft 365 Copilot subscription, leaders can send brief surveys to gather real-time feedback about Copilot implementation from teams. Pulse helps identify challenges and concerns quickly, enabling prompt and localized responses to improve the Copilot journey. Create and send a Pulse request: Users need a Microsoft 365 Copilot license or a Viva Pulse premium license. They also need a Microsoft Forms license. Respond to a Pulse request: No license needed. Anyone can respond. For full Viva Pulse access to research-backed templates and customization capabilities, a premium license is required. Learn more about Viva Pulse capabilities across Premium experience and Pulse experience included with Microsoft 365 Copilot subscription here. Users' view of the Pulse home page when they only have Microsoft 365 Copilot license: This change will be available by default. |
Last updated 1 month ago ago
