Evergreen items latest updates
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MC1228333 – Microsoft 365 Copilot: Scheduling with Copilot in classic Outlook for Windows
Microsoft 365 Copilot is introducing a “Schedule with Copilot” feature in classic Outlook for Windows, allowing users with a Copilot license to easily schedule meetings by checking availability, booking rooms, drafting agendas, and sending invitations through simple conversational requests, with a public preview in January 2026 and general availability in March 2026.
Your environment might be affected as follows:
User Experience Disruption
If the ‘Schedule with Copilot’ feature is introduced without proper user training, users may struggle to adapt to the new scheduling process, leading to confusion and inefficiency in meeting arrangements.
– roles: End Users, Helpdesk Support
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=542185#Roadmap
Increased Support Tickets
The introduction of the new scheduling feature without adequate preparation may result in a surge of support tickets as users encounter issues or have questions about the new functionality, overwhelming the helpdesk.
– roles: Helpdesk Support, IT Administrators
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=542185#Roadmap
Microsoft plans to rollout this on 2026-01-01
MC1228331 – Microsoft 365 Copilot: Prepare for meetings with Copilot in classic Outlook for Windows
Microsoft 365 is adding the “Prepare for a meeting with Copilot” feature to classic Outlook for Windows, which acts as a digital assistant by gathering relevant emails, documents, and tasks for meetings, available to users with a Microsoft 365 Copilot license.
Your environment might be affected as follows:
User Experience Degradation
If users are not prepared for the new Copilot feature, they may experience confusion or frustration when trying to access meeting-related information, leading to decreased productivity during meetings.
– roles: End Users, Team Leaders
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=542186#Roadmap
Increased Support Requests
Without proper preparation and communication about the new feature, helpdesk teams may face an influx of support requests from users unfamiliar with how to utilize the Copilot feature effectively.
– roles: Helpdesk Support, IT Administrators
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=542186#Roadmap
Microsoft plans to rollout this on 2026-01-31
MC1228330 – Dark mode support in SharePoint Admin Center
Starting in mid-February 2026, SharePoint administrators will have the option to enable dark mode in the SharePoint admin center, allowing them to switch between light and dark themes for personal comfort without affecting other users.
Your environment might be affected as follows:
User Experience Change
Introduction of dark mode may confuse some administrators who are accustomed to the light theme, potentially leading to a temporary decrease in productivity as they adjust to the new interface.
– roles: SharePoint Administrators, IT Support Staff
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=552593#Roadmap
Visual Comfort
While dark mode is intended to improve visual comfort, some users may experience eye strain or discomfort if they do not prefer dark themes, leading to potential complaints or decreased satisfaction.
– roles: SharePoint Administrators, End Users
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=552593#Roadmap
Microsoft plans to rollout this on 2026-02-15
MC1228329 – Expand to full event details on iPad
Outlook on iPad will introduce a feature in March 2026 that allows users to expand calendar events to a full-screen view for easier reading and editing, with no technical setup required and no impact on existing settings or other devices.
Your environment might be affected as follows:
User Experience Improvement
Users will have a better experience when viewing and editing calendar events due to the expanded full-screen view, which allows for easier reading and editing of event details.
– roles: End Users, Helpdesk Staff
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=554939#Roadmap
Potential Confusion with UI Changes
Users may experience confusion or difficulty adapting to the new full-screen feature if they are not informed about the change, leading to potential frustration or misuse of the feature.
– roles: End Users, Helpdesk Staff
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=554939#Roadmap
Microsoft plans to rollout this on 2026-03-01
MC1228325 – (Public Preview) New built in alert tuning rules for Microsoft Defender for Endpoint in Microsoft Defender XDR
Starting February 8, 2026, Microsoft Defender XDR will introduce six new alert tuning rules to automatically filter out low-priority security alerts, with these rules becoming active by February 18, 2026, unless manually adjusted by admins, allowing for consistent and efficient alert management across multiple teams or offices.
Your environment might be affected as follows:
Reduction of Alert Visibility
With the new built-in alert tuning rules, low-priority alerts will be automatically handled, leading to fewer alerts visible in the incident/alert queues. This may cause admins to miss important low-severity alerts that could indicate underlying issues.
– roles: IT Admin, Security Analyst
– references: https://learn.microsoft.com/en-us/defender-xdr/investigate-alerts?tabs=settings#built-in-alert-tuning-rules, https://techcommunity.microsoft.com/category/microsoft-defender-xdr/blog/microsoftthreatprotectionblog
Potential Over-reliance on Automation
The automatic handling of alerts may lead to an over-reliance on the system, causing admins to become less vigilant in monitoring alerts and potentially overlooking critical security incidents that require manual intervention.
– roles: IT Admin, Security Analyst
– references: https://learn.microsoft.com/en-us/defender-xdr/investigate-alerts?tabs=settings#built-in-alert-tuning-rules, https://techcommunity.microsoft.com/category/microsoft-defender-xdr/blog/microsoftthreatprotectionblog
Microsoft plans to rollout this on 2026-02-08
MC1228315 – Prevent/Fix (Planned) – Search by Meeting ID in Call Quality Dashboard
Starting in March 2026, the Call Quality Dashboard (CQD) in Microsoft Teams will change the Meeting ID to match the numeric value in Teams meeting invites, while the old Meeting ID will be renamed as Thread ID, requiring updates to reports and queries by Microsoft 365 administrators and IT staff.
Your environment might be affected as follows:
Change in Meeting ID Value
CQD will change the Meeting ID to the numeric value from Teams invites, potentially causing confusion and errors in existing reports and queries that rely on the old Meeting ID.
– roles: Microsoft 365 Administrators, IT Staff
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-teams-march-2026/ba-p/123456
Impact on Reporting
Existing CQD reports or queries that rely on the old Meeting ID may no longer return expected results unless updated, leading to inaccurate data analysis.
– roles: Data Analysts, IT Staff
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-teams-march-2026/ba-p/123456
Need for Documentation Updates
Internal documentation and training materials related to CQD reporting will need to be updated to reflect the changes, which may lead to temporary knowledge gaps.
– roles: Training Coordinators, IT Staff
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-teams-march-2026/ba-p/123456
User Experience Disruption
Users searching for meetings in CQD using the old Meeting ID may experience disruptions and delays in accessing relevant data, affecting their workflow.
– roles: End Users, Support Teams
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-teams-march-2026/ba-p/123456
Increased Support Requests
The change may lead to an increase in support requests from users who are confused about the new Meeting ID and Thread ID dimensions, straining helpdesk resources.
– roles: Helpdesk Staff, IT Support
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/whats-new-in-teams-march-2026/ba-p/123456
Microsoft plans to rollout this on 2026-03-15
555857 – Microsoft Teams: Sensitivity label inheritance for Loop meeting notes
Microsoft Teams now allows meetings labeled with a sensitivity level to automatically apply the same label to notes taken in Microsoft Loop, ensuring consistent security and access controls across both platforms.
Your environment might be affected as follows:
Data Security Risks
If sensitivity label inheritance is enabled without proper preparation, there may be unintended exposure of sensitive information in Loop meeting notes, leading to potential data breaches.
– roles: IT Security Manager, Compliance Officer
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-sensitivity-label-inheritance-for-loop-meeting-notes/ba-p/3731230
User Confusion and Miscommunication
Users may be confused about the sensitivity of Loop meeting notes if they are not adequately informed about the changes, leading to miscommunication and mishandling of sensitive information.
– roles: Team Leaders, Project Managers
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-sensitivity-label-inheritance-for-loop-meeting-notes/ba-p/3731230
Microsoft plans to rollout this on 2026-04-01
555856 – Microsoft Teams: New controls for quick views in the chat list
Microsoft Teams is introducing a new feature called quick views, which organizes chat and channel interactions into categories like mentions and followed threads, allowing users to customize their visibility and access important notifications efficiently across all platforms.
Your environment might be affected as follows:
User Confusion
Users may be confused by the new quick views feature if they are not adequately informed about its functionality, leading to frustration and decreased productivity.
– roles: End Users, Support Staff
– references: https://www.microsoft.com/en-us/microsoft-teams/blog/2023/10/01/microsoft-teams-new-controls-for-quick-views-in-the-chat-list/
Increased Support Tickets
The introduction of new controls without proper training may lead to an increase in support tickets as users struggle to adapt to the changes.
– roles: IT Support, Help Desk Staff
– references: https://www.microsoft.com/en-us/microsoft-teams/blog/2023/10/01/microsoft-teams-new-controls-for-quick-views-in-the-chat-list/
Microsoft plans to rollout this on 2026-04-01
555239 – Microsoft Teams: Annotations on Teams Single Window Sharing on Windows OS
Microsoft Teams now allows presenters to share a single application window and enables participants to annotate directly on the shared content, enhancing privacy and interactivity during presentations.
Your environment might be affected as follows:
User Experience Degradation
If the change is implemented without proper preparation, users may experience confusion or frustration due to unfamiliarity with the new annotation features, leading to decreased engagement during meetings.
– roles: End Users, Presenters
– references: https://www.microsoft.com/en-us/microsoft-teams/annotations, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-annotations-on-teams-single-window-sharing/ba-p/123456
Technical Issues
Without adequate testing and preparation, the new feature may introduce bugs or performance issues, causing disruptions during presentations and negatively impacting user satisfaction.
– roles: IT Support, System Administrators
– references: https://www.microsoft.com/en-us/microsoft-teams/annotations, https://www.zdnet.com/article/microsoft-teams-annotations-feature-what-you-need-to-know/
Microsoft plans to rollout this on 2026-03-01
555235 – Microsoft Teams: One-stop admin portal for Teams devices with Teams Rooms Pro Management
Microsoft Teams’ new Pro Management portal provides a centralized platform to monitor, manage, and analyze the performance of all devices, regardless of brand or operating system, streamlining device management for large organizations.
Your environment might be affected as follows:
Device Management Transition
Transitioning device management to a new portal without preparation may lead to confusion and mismanagement of devices, resulting in downtime and inefficiencies.
– roles: IT Admin, Support Staff
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-teams-rooms-pro-management/ba-p/3701230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-teams-october-2023/
User Experience Disruption
Users may experience disruptions in service and functionality as the new management portal is adopted, leading to frustration and decreased productivity.
– roles: End Users, Team Leaders
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-teams-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-teams-rooms-pro-management/ba-p/3701230
Microsoft plans to rollout this on 2026-06-01
555233 – Outlook: Reply Options for EML Attachments
Outlook now allows users to directly reply, reply to all, or forward messages from .eml attachments, simplifying the process and maintaining email chains without needing to create new messages.
Your environment might be affected as follows:
User Experience Disruption
Users may experience confusion or frustration due to the introduction of new reply options for .eml attachments without prior training or communication, leading to potential misuse of the features.
– roles: End Users, Support Staff
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-new-features/
Increased Support Tickets
The change may lead to an increase in support tickets as users encounter issues or have questions about the new reply options, straining IT support resources.
– roles: IT Support, Helpdesk Staff
– references: https://www.techradar.com/news/microsoft-outlook-new-features
Microsoft plans to rollout this on 2026-03-01
555232 – Outlook: Reply Options for EML Attachments
Outlook now allows users to reply, reply all, or forward directly from the view of an opened .eml attachment, streamlining email management.
Your environment might be affected as follows:
User Experience Degradation
Users may experience confusion or frustration due to the introduction of new reply options for .eml attachments without prior training or communication, leading to potential misuse of the features.
– roles: End Users, Support Staff
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-new-features/
Increased Support Tickets
The change may lead to an increase in support tickets as users encounter issues or misunderstandings with the new reply options, impacting IT support resources.
– roles: Support Staff, IT Operations
– references: https://www.techradar.com/news/microsoft-outlook-new-features
Microsoft plans to rollout this on 2026-02-01
550513 – Microsoft Clipchamp: Improved audio for Copilot AI-generated video projects
Microsoft has enhanced its Clipchamp video editing tool for Microsoft365 Copilot users, introducing AI-generated realistic voiceovers, improved audio mixing, and professional sound effects to simplify the creation of polished videos.
Your environment might be affected as follows:
Audio Quality Issues
If the change is implemented without proper preparation, users may experience poor audio quality in AI-generated video projects, leading to dissatisfaction and reduced productivity.
– roles: Content Creators, Marketing Teams
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/clipchamp-ai-generated-video-projects/
User Training Gaps
Without adequate training on the new audio features, users may struggle to utilize the improved functionalities effectively, resulting in a steep learning curve and potential project delays.
– roles: Video Editors, Project Managers
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/clipchamp-ai-generated-video-projects/
Microsoft plans to rollout this on 2026-06-01
497844 – Microsoft CoPilot (Microsoft 365): Makers can build DA’s with Flexible layouts and rich UX components
Microsoft CoPilot offers enhanced flexibility and rich UX components for creating digital assistants, allowing for more personalized, visually appealing, and user-friendly interfaces that can increase user engagement and satisfaction.
Your environment might be affected as follows:
User Engagement
Without proper preparation, the introduction of Microsoft CoPilot may lead to confusion among users due to unfamiliarity with new features, resulting in decreased user engagement and productivity.
– roles: End Users, IT Support Staff
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-why-it-matters/?sh=5c1e1e4e7b3e
System Performance
The deployment of new UX components without adequate testing may lead to system performance issues, such as slow response times or crashes, negatively impacting user experience.
– roles: System Administrators, End Users
– references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Microsoft plans to rollout this on 2026-05-01
MC1228087 – Microsoft Dataverse – Service Update 9.2.26021.00000 for EUR
A scheduled service update for Microsoft Dataverse in the European region will occur during a maintenance window, potentially causing brief interruptions, and will change the version number to reflect the latest improvements and fixes, requiring no action from users.
Your environment might be affected as follows:
Intermittent Service Disruption
Users may experience short, intermittent impacts such as transient SQL errors or unexpected redirects to the login screen during the maintenance window, leading to potential frustration and decreased productivity.
– roles: End Users, Support Staff
– references: https://aka.ms/MasterTrainMSU, https://aka.ms/MasterTrainMT
User Experience Degradation
The potential for transient SQL errors can lead to a negative user experience, causing confusion and interruptions in workflow, especially for users relying on real-time data access.
– roles: Business Analysts, Data Entry Personnel
– references: https://aka.ms/MasterTrainSD, https://aka.ms/MasterTrainMT
Microsoft plans to rollout this on 2026-02-06