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MC584834 – (Updated) PDF Tools app retirement (archived)

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check before: 2023-06-27

Product:

Microsoft 365 Apps, Outlook, Teams

Platform:

Android, iOS, mobile, Web, World tenant

Status:

Change type:

Admin impact, Retirement, Updated message, User impact

Links:

Details:

Updated July 18, 2023: We have updated the timing of this change below. Thank you for your patience.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by late July, 2023.
Please note that this doesn't take away the ability to open PDFs on Teams, Outlook and other existing apps or convert to PDFs on the Word, Excel or PowerPoint apps. No use case outside of the app's usage will be impacted by this change.


[When this will happen:]
Late July, 2023

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:

Created:
2023-06-13

updated:
2023-07-19

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changes*

DatePropertyoldnew
2023-07-19MC MessagesUpdated June 24, 2023: We have updated the content below with additional information. Thank you for your feedback.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by mid-July, 2023.
Please note that this doesn't take away the ability to open PDFs on Teams, Outlook and other existing apps or convert to PDFs on the Word, Excel or PowerPoint apps. No use case outside of the app's usage will be impacted by this change.


[When this will happen:]
Mid-July, 2023
Updated July 18, 2023: We have updated the timing of this change below. Thank you for your patience.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by late July, 2023.
Please note that this doesn't take away the ability to open PDFs on Teams, Outlook and other existing apps or convert to PDFs on the Word, Excel or PowerPoint apps. No use case outside of the app's usage will be impacted by this change.


[When this will happen:]
Late July, 2023
2023-07-19MC Last Updated06/24/2023 09:20:162023-07-18T21:46:20Z
2023-06-24MC MessagesUpdated June 20, 2023: We have updated the content below to include an image of the PDF Tools app for reference. Thank you for your feedback.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by mid-July, 2023.


[When this will happen:]
Mid-July, 2023
Updated June 24, 2023: We have updated the content below with additional information. Thank you for your feedback.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by mid-July, 2023.
Please note that this doesn't take away the ability to open PDFs on Teams, Outlook and other existing apps or convert to PDFs on the Word, Excel or PowerPoint apps. No use case outside of the app's usage will be impacted by this change.


[When this will happen:]
Mid-July, 2023
2023-06-24MC How AffectUsers or Administrators will no longer be able to use this app, when this change is implemented.

Instead, we recommend the utilization of following apps and features, which is where we will continue to invest our development resources:
If you are on a web or desktop endpoint, to convert a Word, Excel or PowerPoint file to PDF, open the file in the respective app. Click on File -> Print -> Select "Microsoft Print to PDF" under Printer.
If you have an Adobe license, you can directly click on File -> Save as Adobe PDF.
If you have access to Office.com, you can right click on any file without opening it and select "Convert to PDF" to directly convert the file to PDF.
If you are on a mobile endpoint, use the Microsoft 365 mobile app on Android or iOS.
On Android, Go to "Apps" tab -> Select "PDF Tools" -> "Document to PDF".
On Android, Go to "Apps" tab -> Select "Document to PDF".
This app has a host of other PDF related features like Scan to PDF, Pictures to PDF, PDF to Word etc. that you can use for FREE.
Users or Administrators will no longer be able to use this app, when this change is implemented.

Instead, we recommend the utilization of following apps and features, which is where we will continue to invest our development resources:
If you are on a web or desktop endpoint, to convert a Word, Excel or PowerPoint file to PDF, open the file in the respective Word, Excel or PowerPoint app. Click on File -> Export -> Create PDF. Alternatively, you can go to File -> Print -> Select "Microsoft Print to PDF".
If you have an Adobe license, you can directly click on File -> Save as Adobe PDF.
If you have access to Office.com, you can right click on any file without opening it and select "Convert to PDF" to directly convert the file to PDF.
If you are on a mobile endpoint, use the Microsoft 365 mobile app on Android or iOS.
On Android, Go to "Apps" tab -> Select "PDF Tools" -> "Document to PDF".
On iOS, Go to "Apps" tab -> Select "Document to PDF".
This app has a host of other PDF related features like Scan to PDF, Pictures to PDF, PDF to Word etc. that you can use for FREE.
If you are familiar with any other existing mechanisms to convert your documents to PDF, please continue using them. Those won’t be impacted by this change.
2023-06-24MC Last Updated06/20/2023 17:35:252023-06-24T09:20:16Z
2023-06-21MC MessagesWe will be retiring the PDF Tools app from Teams, Office and Outlook store by mid-July, 2023.

[When this will happen:]
Mid-July, 2023
Updated June 20, 2023: We have updated the content below to include an image of the PDF Tools app for reference. Thank you for your feedback.
We will be retiring the PDF Tools app from Teams, Office and Outlook store by mid-July, 2023.


[When this will happen:]
Mid-July, 2023
2023-06-21MC TitlePDF Tools app retirement(Updated) PDF Tools app retirement
2023-06-21MC Pictureshttps://img-prod-cms-rt-microsoft-com.akamaized.net/cms/api/am/imageFileData/RW16TLG?ver=4153
2023-06-21MC Last Updated06/13/2023 01:50:322023-06-20T17:35:25Z
2023-06-21MC MessageTagNamesUser impact, Admin impact, RetirementUpdated message, User impact, Admin impact, Retirement

*starting April 2022

Last updated 11 months ago

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