MC579613 – (Updated) Net Promoter Score survey coming to Teams Rooms on Windows (archived)

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check before: 2023-06-24

Product:

Teams

Platform:

TeamsAndSurfaceDevices, US Instances, World tenant

Status:

Launched

Change type:

Admin impact, New feature, Updated message

Links:

121117

Details:

Updated June 30, 2023: We have updated the content below with additional information. Thank you for your patience.
In a continuous effort to gather feedback from our Teams Rooms on Windows customers, a new Net Promotor Score survey will appear at the end of some meetings in your conference rooms starting at the end of June.
This message is associated with Microsoft 365 Roadmap ID 121117.
[When this will happen:]
Standard Release: We will begin rolling out in late June and is expected to complete by early August.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2023-06-10

updated:
2023-07-01

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changes*

DatePropertyoldnew
2023-07-01MC prepareIf desired, inform users they may see a short survey at the end of some meetings and encourage them to give feedback.
The survey will be presented once every 5 days and for only one meeting in that day. If the survey is not answered, it will disappear from the console after a few seconds.
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=121117
If desired, inform users they may see a short survey at the end of some meetings and encourage them to give feedback.
The survey will be presented once every 5 days and for only one meeting in that day. If the survey is not answered, it will disappear from the console after a few seconds.
If you want to disable the survey, you can follow this guide Manage feedback policies in Microsoft Teams - Microsoft Teams | Microsoft Learn.
https://learn.microsoft.com/microsoftteams/manage-feedback-policies-in-teams
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=121117
2023-07-01MC MessageTagNamesNew feature, Admin impactUpdated message, New feature, Admin impact
2023-07-01MC Last Updated06/10/2023 01:05:072023-06-30T18:56:58Z
2023-07-01MC MessagesIn a continuous effort to gather feedback from our Teams Rooms on Windows customers, a new Net Promotor Score survey will appear at the end of some meetings in your conference rooms starting at the end of June.
This message is associated with Microsoft 365 Roadmap ID 121117.
[When this will happen:]
Standard Release: We will begin rolling out in late June and is expected to complete by early August.
Updated June 30, 2023: We have updated the content below with additional information. Thank you for your patience.
In a continuous effort to gather feedback from our Teams Rooms on Windows customers, a new Net Promotor Score survey will appear at the end of some meetings in your conference rooms starting at the end of June.
This message is associated with Microsoft 365 Roadmap ID 121117.
[When this will happen:]
Standard Release: We will begin rolling out in late June and is expected to complete by early August.
2023-07-01MC TitleNet Promoter Score survey coming to Teams Rooms on Windows(Updated) Net Promoter Score survey coming to Teams Rooms on Windows
2023-07-01MC How AffectAfter this release is completed, when the user ends a meeting in a conference room, sometimes they will be presented with a survey on the room console to answer some questions about the experience in the room.
Answering the survey is optional and the user can answer none, 1, 2 or the 3 questions from the survey. There is no personal information or email address gathered as part of the survey. The results of the survey are solely by Microsoft consumption and can be shared with the IT admin if needed via a Support ticket.
The selection of these rooms is random. In the future we will add a control for the IT admin to turn off or on the survey.
After this release is completed, when the user ends a meeting in a conference room, sometimes they will be presented with a survey on the room console to answer some questions about the experience in the room.
Answering the survey is optional and the user can answer none, 1, 2 or the 3 questions from the survey.
The NPS for Teams Rooms is governed by the same rules as any other NPS survey from M365 in your organization:
There is no PII (Personal Identifiable Information), EUPI (End User Pseudonymized Information) or OII (Organizational Identifiable Information) gathered as part of the survey.
The information collected corresponds exclusively to the choices selected by the user
The results of the survey are solely by Microsoft consumption and can be shared with the IT admin if needed via a Support ticket.
The selection of these rooms is random. In the future we will add a control for the IT admin to turn off or on the survey.

*starting April 2022

Last updated 2 months ago

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