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MC718760 – (Updated) Retirement of Post by Email and Reply by Email in Viva Engage (Yammer)

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check before: 2024-03-09

Product:

Microsoft Viva, Microsoft Viva Engage, Outlook, Teams

Platform:

mobile, Web, World tenant

Status:

Launched

Change type:

Admin impact, Retirement, Updated message, User impact

Links:

MC712149

Details:

Summary:
Starting in late May 2024, the ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage (Yammer). Users must instead utilize interactive emails in Outlook. This change will not affect other email-related Engage features, and retirement is expected to complete by mid-June 2024. Admins may need to alter business processes and review internal help or guidance for end-users. Alternative mechanisms are available for automatic posting workflows.

Details:
Updated April 25, 2024: We have updated the rollout timeline below. Thank you for your patience.
We would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.

Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.
If users attempt to post in a community or reply to an existing community post via email after the feature is disabled, they will receive an email notification explaining that the feature is no longer available. All other email related Engage features will remain unaffected. Community posts will still generate email notifications, and users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences.
[When will this happen:]
Retirement will begin in late May 2024 (previously late April) and is expected to complete by mid-June 2024 (previously late May). We will not be providing extensions for continued use of these retired features.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2024-02-24

updated:
2024-04-26

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changes*

DatePropertyoldnew
2024-04-26MC Last Updated04/03/2024 23:52:082024-04-26T01:32:11Z
2024-04-26MC MessagesUpdated April 3, 2024: We have updated the rollout timeline below. Thank you for your patience.
We would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.

Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.
If users attempt to post in a community or reply to an existing community post via email after the feature is disabled, they will receive an email notification explaining that the feature is no longer available. All other email related Engage features will remain unaffected. Community posts will still generate email notifications, and users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences.
[When will this happen:]
Retirement will begin in late April 2024 (previously late March) and is expected to complete by late May 2024. We will not be providing extensions for continued use of these retired features.
Updated April 25, 2024: We have updated the rollout timeline below. Thank you for your patience.
We would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.

Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.
If users attempt to post in a community or reply to an existing community post via email after the feature is disabled, they will receive an email notification explaining that the feature is no longer available. All other email related Engage features will remain unaffected. Community posts will still generate email notifications, and users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences.
[When will this happen:]
Retirement will begin in late May 2024 (previously late April) and is expected to complete by mid-June 2024 (previously late May). We will not be providing extensions for continued use of these retired features.
2024-04-26MC End Time07/01/2024 09:00:002024-07-29T09:00:00Z
2024-04-26MC SummaryStarting in late April 2024, the ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage (Yammer). Users must instead utilize interactive emails in Outlook. This change will not affect other email-related Engage features, and retirement is expected to complete by late May 2024. Admins may need to alter business processes and review internal help or guidance for end-users. Alternative mechanisms are available for automatic posting workflows.Starting in late May 2024, the ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage (Yammer). Users must instead utilize interactive emails in Outlook. This change will not affect other email-related Engage features, and retirement is expected to complete by mid-June 2024. Admins may need to alter business processes and review internal help or guidance for end-users. Alternative mechanisms are available for automatic posting workflows.
2024-04-04MC MessagesWe would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage starting on March 31st, 2024. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.

Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.
If users attempt to post in a community or reply to an existing community post via email after the feature is disabled, they will receive an email notification explaining that the feature is no longer available. All other email related Engage features will remain unaffected. Community posts will still generate email notifications, and users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences.
[When will this happen:]
Retirement will begin in late March 2024 and is expected to complete by late May 2024. We will not be providing extensions for continued use of these retired features.
Updated April 3, 2024: We have updated the rollout timeline below. Thank you for your patience.
We would like to inform you of an upcoming change that affects how a subset of users post and reply to conversations via email. The ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage. Interactive emails in Outlook provide the richest way to stay engaged in Viva Engage conversations, polls, questions, and praise, without leaving the Outlook inbox.

Historically, users could create new posts in a Viva Engage community by sending an email to a specific email address for that community. Additionally, users can reply to an existing post via an email sent to that conversation. These flows will stop working. Users must instead utilize one of the options listed below for their scenario.
If users attempt to post in a community or reply to an existing community post via email after the feature is disabled, they will receive an email notification explaining that the feature is no longer available. All other email related Engage features will remain unaffected. Community posts will still generate email notifications, and users will still be able to reply and react to posts using the Viva Engage Web, Mobile, Teams, and Outlook interactive email experiences.
[When will this happen:]
Retirement will begin in late April 2024 (previously late March) and is expected to complete by late May 2024. We will not be providing extensions for continued use of these retired features.
2024-04-04MC TitleRetirement of Post by Email and Reply by Email in Viva Engage (Yammer)(Updated) Retirement of Post by Email and Reply by Email in Viva Engage (Yammer)
2024-04-04MC Last Updated02/24/2024 00:24:152024-04-03T23:52:08Z
2024-04-04MC MessageTagNamesUser impact, Admin impact, RetirementUpdated message, User impact, Admin impact, Retirement
2024-04-04MC SummaryStarting March 31st, 2024, the ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage (Yammer). Users must instead utilize interactive emails in Outlook. This change will not affect other email-related Engage features, and retirement is expected to complete by late May 2024. Admins may need to alter business processes and review internal help or guidance for end-users. Alternative mechanisms are available for automatic posting workflows.Starting in late April 2024, the ability to create a new post or reply to an existing post directly using email will be retired from Viva Engage (Yammer). Users must instead utilize interactive emails in Outlook. This change will not affect other email-related Engage features, and retirement is expected to complete by late May 2024. Admins may need to alter business processes and review internal help or guidance for end-users. Alternative mechanisms are available for automatic posting workflows.

*starting April 2022

Last updated 1 day ago

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