check before: 2025-06-01
Product:
Copilot, Exchange, Microsoft 365 Apps, Microsoft 365 Copilot, Outlook
Platform:
Android, iOS, Online, World tenant
Status:
Cancelled
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Outlook for iOS/Android introduces a new priority view highlighting important emails and those needing replies, available from late June 2025 to late December 2025. A Microsoft 365 Copilot license is required. Users can enable this feature in Outlook settings and customize the view. No admin action is needed.
Details:
Updated February 4, 2026: This feature has been removed from outlook for iOS and Android in response to user feedback and costs. We apologize for any inconvenience.
In Microsoft Outlook for iOS/Android, the new priority view will help users find what's important in their Inbox by highlighting high priority emails and ones that need a reply.
A Microsoft 365 Copilot license is required to use this feature.
This message is associated with Microsoft 365 Roadmap ID 495261.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by late December 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-06-07
updated:
2026-02-05
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft introduced a "priority view" feature in Outlook for iOS and Android, part of Microsoft 365 Copilot, to help users prioritize important emails, but decided to remove it by February 2026 due to user feedback and cost considerations.
Direct effects for Operations**
User Experience Degradation
The removal of the priority view feature may lead to confusion among users who were accustomed to the new layout for managing important emails, potentially resulting in missed communications.
- roles: End Users, Support Staff
- references: https://support.microsoft.com/topic/prioritize-my-inbox-65e37040-2c90-4ee3-86d9-e95d5ba0e3cb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495261
Increased Support Requests
Users may experience an increase in support requests due to the sudden removal of the feature, leading to a backlog for IT support teams.
- roles: Support Staff, IT Operations
- references: https://support.microsoft.com/topic/prioritize-my-inbox-65e37040-2c90-4ee3-86d9-e95d5ba0e3cb, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=495261
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-02-05 | MC Messages | In Microsoft Outlook for iOS/Android, the new priority view will help users find what's important in their Inbox by highlighting high priority emails and ones that need a reply.
A Microsoft 365 Copilot license is required to use this feature. This message is associated with Microsoft 365 Roadmap ID 495261. [When this will happen:] General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by late December 2025. | Updated February 4, 2026: This feature has been removed from outlook for iOS and Android in response to user feedback and costs. We apologize for any inconvenience.
In Microsoft Outlook for iOS/Android, the new priority view will help users find what's important in their Inbox by highlighting high priority emails and ones that need a reply. A Microsoft 365 Copilot license is required to use this feature. This message is associated with Microsoft 365 Roadmap ID 495261. [When this will happen:] General Availability (Worldwide): We will begin rolling out late June 2025 and expect to complete by late December 2025. |
| 2026-02-05 | MC Title | Microsoft Outlook for iOS/Android: Copilot shows users important emails in new priority view | (Updated) Microsoft Outlook for iOS/Android: Copilot shows users important emails in new priority view |
| 2026-02-05 | MC Last Updated | 06/09/2025 23:58:20 | 2026-02-04T22:41:59Z |
| 2025-06-10 | MC Last Updated | 06/07/2025 01:33:07 | 2025-06-09T23:58:20Z |
Last updated 5 days ago ago
