Category: Microsoft Teams
MC1191341 – Microsoft Teams: Network Device Interface (NDI) bandwidth increase
Microsoft Teams will increase bandwidth for NDI feeds, supporting up to eight high-definition video streams without pinning or spotlighting, starting January 2026 for Windows and Mac users.
Your environment might be affected as follows:
Increased Bandwidth for NDI Feeds
The automatic increase in bandwidth for NDI feeds may lead to network congestion if the existing infrastructure cannot handle the additional load, potentially resulting in degraded video quality or interruptions during meetings.
– roles: IT Administrator, Network Engineer
– references: https://support.microsoft.com/office/broadcasting-audio-and-video-from-microsoft-teams-with-ndi-and-sdi-technology-e91a0adb-96b9-4dca-a2cd-07181276afa3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=529854
User Experience with NDI Streams
Users may experience a sudden change in video quality and performance during meetings if their hardware or network conditions are not optimized for the new bandwidth requirements, leading to frustration and potential disruptions.
– roles: End User, Meeting Organizer
– references: https://support.microsoft.com/office/broadcasting-audio-and-video-from-microsoft-teams-with-ndi-and-sdi-technology-e91a0adb-96b9-4dca-a2cd-07181276afa3, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=529854
Microsoft plans to rollout this on 2026-01-01
MC1191342 – Microsoft Planner: Support for Microsoft Information Protection (MIP) content sensitivity labels
Microsoft Planner is introducing support for Microsoft Information Protection (MIP) content sensitivity labels, enabling encryption and restrictions on actions like copying and printing to protect sensitive information, with features such as visual watermarks to remind users of data sensitivity, and these updates will be automatically available to all users by mid-December 2025.
Your environment might be affected as follows:
Content Access Restrictions
Implementation of MIP sensitivity labels will restrict users from copying, printing, or exporting plan contents, potentially hindering collaboration and productivity.
– roles: Admins, Users
– references: https://learn.microsoft.com/purview/sensitivity-labels, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=523819
User Training and Governance
The need for updated governance guidance and user training on new label behaviors may lead to confusion and improper usage if not adequately prepared for.
– roles: Admins, Users
– references: https://learn.microsoft.com/purview/sensitivity-labels, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=523819
Compliance and Data Protection
Without preparation, organizations may face compliance risks if users are unaware of the new restrictions and fail to adhere to data protection policies.
– roles: Admins, Compliance Officers
– references: https://learn.microsoft.com/purview/sensitivity-labels, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=523819
Microsoft plans to rollout this on 2025-12-01
MC1191346 – Viva Engage: Update storyline cover photos in Teams for iOS.
Viva Engage is adding a feature for community admins to update cover photos directly from the Teams app on iOS, with the rollout starting in late December 2025 and completing by early January 2026, and it will be enabled by default without additional setup.
Your environment might be affected as follows:
User Experience Disruption
Users may experience confusion or inconsistency in community branding if cover photos are updated without prior communication or guidelines, leading to a disjointed community identity.
– roles: Community Admin, End User
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=526783
Increased Support Requests
The introduction of this feature without preparation may lead to an increase in support requests from users who are unsure how to utilize the new functionality or who encounter issues while updating cover photos.
– roles: IT Support, Community Admin
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=526783
Microsoft plans to rollout this on 2025-12-01
MC1190199 – Flexible layout for Teams meetings with resizable divider
The upcoming Microsoft Teams update will introduce a resizable divider allowing users to adjust the layout of their meeting screen by changing the space between shared content and participant videos, and also swap their positions, enhancing flexibility for larger or ultra-wide screens.
Your environment might be affected as follows:
User Experience Disruption
Users may experience confusion or frustration due to the sudden introduction of a new layout feature without prior training or communication, leading to potential disruptions in meeting flow.
– roles: End Users, Helpdesk Staff
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=528930
Increased Support Queries
Helpdesk staff may face an influx of support queries from users unfamiliar with the new resizable divider feature, impacting their ability to assist with other IT issues.
– roles: Helpdesk Staff, IT Support Team
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=528930
Microsoft plans to rollout this on 2026-01-01
532720 – Microsoft Teams: Organization Trust Score for Apps and Agents
Microsoft Teams has introduced a new feature that automatically evaluates apps and agents against set security, privacy, and compliance standards, generating a Trust Score and detailed evaluation report to streamline and standardize IT administrators’ oversight processes.
Your environment might be affected as follows:
Automated Trust Score Evaluation
Without proper preparation, the automated evaluation process may misclassify apps and agents, leading to the approval of insecure applications or the rejection of necessary tools, impacting productivity and security compliance.
– roles: IT Admin, Compliance Officer
– references: https://techcommunity.microsoft.com/t5/microsoft-teams-blog/microsoft-teams-organization-trust-score-for-apps-and-agents/ba-p/3701230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/automating-security-evaluations-in-microsoft-teams/
User Experience Disruption
If the automated system fails to accurately assess app trustworthiness, users may experience disruptions due to blocked essential applications or tools, leading to frustration and decreased efficiency.
– roles: End User, IT Support
– references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-automation-on-user-experience/?sh=5c1c1e4e1b5d, https://www.zdnet.com/article/how-to-improve-user-experience-in-your-organization/
Microsoft plans to rollout this on 2026-02-01
MC1189910 – Configure Local Network Access Policy for Microsoft eCDN
Admins need to update network settings by configuring the LocalNetworkAccessAllowedForUrls policy to allow specific Microsoft eCDN URLs, ensuring efficient data flow for Teams Live Events, using tools like Group Policy or registry keys.
Your environment might be affected as follows:
Local Network Access Restrictions
Failure to configure the LocalNetworkAccessAllowedForUrls policy may lead to degraded performance of Teams Live Events due to blocked peer-to-peer functionality.
– roles: IT Admin, End User
– references: https://learn.microsoft.com/ecdn/how-to/configure-local-network-access-policy
User Experience Degradation
Users may experience interruptions or delays during Teams Live Events if the necessary URLs are not whitelisted, impacting their ability to participate effectively.
– roles: End User, Event Organizer
– references: https://learn.microsoft.com/ecdn/how-to/configure-local-network-access-policy
Increased Support Tickets
Unprepared changes may result in a surge of support requests from users facing issues with Teams Live Events, leading to increased workload for IT support teams.
– roles: IT Support, End User
– references: https://learn.microsoft.com/ecdn/how-to/configure-local-network-access-policy
Microsoft plans to rollout this on 2025-11-25
MC1189912 – Retirement of Insert Document and Insert PPT feature in Microsoft Whiteboard
Starting January 2026, Microsoft Whiteboard will no longer support inserting PDF and PowerPoint files directly from OneDrive for Business and SharePoint, but users can still insert PDFs from local computers and convert files to images for upload.
Your environment might be affected as follows:
Loss of Document Insertion Feature
Users will no longer be able to insert PDFs and PowerPoint files from OneDrive for Business and SharePoint into Whiteboard, impacting collaborative workflows.
– roles: End Users, Team Leaders
– references: https://techcommunity.microsoft.com/t5/microsoft-whiteboard-blog/announcing-the-retirement-of-insert-document-in-microsoft/ba-p/3851230
Increased Workload for Users
Users will need to convert files to images or use local PDF insertion, increasing the time and effort required to prepare materials for Whiteboard sessions.
– roles: End Users, Content Creators
– references: https://techcommunity.microsoft.com/t5/microsoft-whiteboard-blog/announcing-the-retirement-of-insert-document-in-microsoft/ba-p/3851230
Disruption in Collaborative Sessions
The removal of the feature may disrupt ongoing collaborative sessions where users relied on inserting documents directly into Whiteboard.
– roles: Facilitators, Project Managers
– references: https://techcommunity.microsoft.com/t5/microsoft-whiteboard-blog/announcing-the-retirement-of-insert-document-in-microsoft/ba-p/3851230
Need for User Training
Internal documentation and training materials will need to be updated, requiring additional resources to train users on new workflows.
– roles: Training Coordinators, IT Support
– references: https://techcommunity.microsoft.com/t5/microsoft-whiteboard-blog/announcing-the-retirement-of-insert-document-in-microsoft/ba-p/3851230
Increased Helpdesk Queries
Helpdesk teams will likely see an increase in queries related to the change, as users seek assistance with alternative methods for document insertion.
– roles: Helpdesk Staff, IT Support
– references: https://techcommunity.microsoft.com/t5/microsoft-whiteboard-blog/announcing-the-retirement-of-insert-document-in-microsoft/ba-p/3851230
Microsoft plans to rollout this on 2026-01-01
MC1189656 – (Updated) Upcoming Change to Teams Desktop Client on Windows
Starting in January 2026, Microsoft Teams will introduce a new process, ms-teams_modulehost.exe, to handle calls more efficiently on Windows computers, requiring IT departments to update security settings to recognize this new process.
Your environment might be affected as follows:
Performance Issues
If the new process is not allowlisted in security software, it may be blocked, leading to degraded performance or failure of calling features in Teams.
– roles: IT Admin, Helpdesk Staff
– references: https://learn.microsoft.com/microsoftteams/qos-in-teams
User Confusion
Helpdesk staff may be unprepared for user inquiries regarding the new process, leading to increased support tickets and user frustration.
– roles: Helpdesk Staff, End Users
– references: https://learn.microsoft.com/microsoftteams/qos-in-teams
Documentation Gaps
Internal documentation may become outdated if not updated to reflect the new process, causing confusion among IT staff and users.
– roles: IT Admin, Helpdesk Staff
– references: https://learn.microsoft.com/microsoftteams/qos-in-teams
Quality of Service (QoS) Misconfiguration
Failure to apply the same QoS settings to the new process may result in poor call quality and user experience during Teams meetings.
– roles: IT Admin, End Users
– references: https://learn.microsoft.com/microsoftteams/qos-in-teams
Increased Support Load
Without proper communication and preparation, the helpdesk may experience a surge in support requests related to the new process and its functionality.
– roles: Helpdesk Staff, IT Admin
– references: https://learn.microsoft.com/microsoftteams/qos-in-teams
Microsoft plans to rollout this on 2026-01-01
MC1189665 – Microsoft 365 admin center: Organizational Messages to support email delivery
Microsoft 365 is adding email as a new delivery method for Organizational Messages, allowing administrators to use pre-made email templates to communicate with their teams, with a Public Preview starting in November 2025 and general availability by March 2026.
Your environment might be affected as follows:
Email Delivery Channel Implementation
The introduction of email as a delivery channel for Organizational Messages may lead to confusion among users if they are not adequately informed about the new communication method, potentially resulting in missed messages and decreased engagement.
– roles: Admins, End Users
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503562
User Engagement and Adoption
Without proper preparation and communication regarding the new email templates, users may not utilize the features effectively, leading to lower adoption rates of Microsoft 365 tools and functionalities.
– roles: Admins, End Users
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503562
Microsoft plans to rollout this on 2025-11-01
MC1189666 – Microsoft 365 admin center: Organizational Messages now support Action Segments for Microsoft 365 Copilot
Microsoft 365 is introducing Action Segments in its admin center to target Organizational Messages, allowing managers to send memos specifically to employees who haven’t engaged with a new tool, with a focus on Microsoft 365 Copilot users; this feature is in Public Preview from mid-November 2025 to late January 2026 and will be generally available from late March 2026.
Your environment might be affected as follows:
User Communication Effectiveness
Without preparation, the introduction of Action Segments may lead to irrelevant communications being sent to users, causing confusion and frustration among inactive Microsoft 365 Copilot users.
– roles: IT Admins, Helpdesk Support
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503563
User Engagement and Adoption
If the change is implemented without proper communication and training, it may result in lower user engagement with Microsoft 365 Copilot, as inactive users may not understand the relevance of the messages they receive.
– roles: IT Admins, End Users
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503563
Microsoft plans to rollout this on 2025-11-01
MC1189004 – Microsoft Teams: Custom AI summary now available in Meeting Recap
Microsoft Teams is introducing a Custom AI Summary feature for Copilot users, allowing personalized meeting notes through customizable templates, available to Microsoft 365 Copilot license holders from mid-December 2025 to mid-January 2026, with data processed securely within the existing framework.
Your environment might be affected as follows:
Custom AI Summary Feature Implementation
Without proper preparation, users may experience confusion or frustration due to the introduction of new templates and options for meeting summaries, leading to a potential decrease in productivity as they adapt to the changes.
– roles: Copilot Users, Helpdesk Staff
– references: https://techcommunity.microsoft.com/blog/MicrosoftTeamsBlog/what%E2%80%99s-new-in-microsoft-teams–microsoft-ignite-2025/4470387, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=501540
Data Processing Changes
The change in how meeting data is processed through customizable AI templates may raise concerns regarding data privacy and compliance, potentially leading to user distrust in the system if not communicated effectively.
– roles: Compliance Officers, IT Security Staff
– references: https://techcommunity.microsoft.com/blog/MicrosoftTeamsBlog/what%E2%80%99s-new-in-microsoft-teams–microsoft-ignite-2025/4470387, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=501540
Microsoft plans to rollout this on 2025-12-15
532735 – Microsoft Copilot (Microsoft 365): Scheduling with Copilot
Microsoft Copilot can streamline meeting scheduling by checking availability, booking rooms, drafting agendas, and sending invites directly from Microsoft Teams chat, and it will soon be available to all users with a Microsoft 365 Copilot license across various devices.
Your environment might be affected as follows:
User Experience Disruption
If the scheduling feature is implemented without proper training or communication, users may struggle to adapt to the new interface and functionalities, leading to confusion and frustration.
– roles: End Users, Team Leaders
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-365-copilot-in-teams/, https://www.forbes.com/sites/bernardmarr/2023/10/02/microsoft-copilot-what-it-is-and-how-it-works/
Meeting Coordination Errors
Without adequate preparation, the automated scheduling may lead to double bookings or incorrect meeting times, negatively impacting collaboration and productivity.
– roles: Project Managers, Administrative Staff
– references: https://www.techradar.com/news/microsoft-copilot-what-you-need-to-know, https://www.zdnet.com/article/microsoft-copilot-what-it-is-and-how-it-works/
Microsoft plans to rollout this on 2025-12-01
MC1188995 – Product transitions to the cloud.microsoft domain – November 2025
Microsoft is transitioning products like Outlook and To Do to a new domain, cloud.microsoft, to enhance security, requiring IT admins to update internal references and ensure network compatibility, while users will experience automatic redirection with minimal disruption.
Your environment might be affected as follows:
Domain Transition Impact
Users may experience confusion or disruption if they are not informed about the transition to the new cloud.microsoft domain, potentially leading to missed communications or inability to access services temporarily.
– roles: End Users, IT Support
– references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961
Network Configuration Issues
If network configurations are not updated to allow access to the new cloud.microsoft domain, users may face connectivity issues, leading to interruptions in service availability.
– roles: Network Administrators, End Users
– references: https://learn.microsoft.com/microsoft-365/enterprise/urls-and-ip-address-ranges
Documentation and Training Gaps
Failure to update internal documentation and educate users about the new domain may result in confusion and increased support requests, impacting user experience and productivity.
– roles: IT Administrators, End Users
– references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/
Compatibility with In-House Applications
In-house Teams applications may not function correctly if they are not updated to support the new cloud.microsoft domain, leading to potential service disruptions for users.
– roles: Developers, End Users
– references: https://devblogs.microsoft.com/microsoft365dev/action-required-ensure-your-microsoft-teams-apps-are-ready-for-upcoming-domain-changes/
Security Perception
Users may be skeptical about the new domain due to the lack of familiarity with the .microsoft top-level domain, potentially leading to trust issues and reluctance to use the services.
– roles: End Users, IT Security
– references: https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b
Microsoft plans to rollout this on 2025-11-22
MC1188999 – Microsoft Teams: Shared call history in Queues app
Microsoft Teams is introducing a shared call history feature in its Queues app, requiring a Teams Premium license and admin activation, which allows team members to view all call events within a call queue, but it won’t initially transfer call history if an organization changes regions, with rollout expected between January and February 2026.
Your environment might be affected as follows:
Shared Call History Access
If the shared call history feature is enabled without proper communication and training, users may be confused about how to access and utilize the new feature, leading to inefficiencies in call management.
– roles: Queue Members, Helpdesk Staff
– references: https://learn.microsoft.com/microsoftteams/create-a-phone-system-call-queue?tabs=general-info, https://learn.microsoft.com/MicrosoftTeams/plan-auto-attendant-call-queue?branch=pr-en-us-18379
Data Migration Issues
Without preparation, organizations migrating to a new region may lose existing call history, causing disruptions in service and loss of important data for queue members.
– roles: Queue Members, IT Administrators
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=530579
Permission Misconfiguration
If admins enable shared call history without properly configuring permissions, unauthorized users may gain access to sensitive call data, leading to potential data privacy issues.
– roles: IT Administrators, Queue Members
– references: https://learn.microsoft.com/microsoftteams/create-a-phone-system-call-queue?tabs=general-info
Increased Support Tickets
The introduction of shared call history may lead to an increase in support tickets if users encounter issues or have questions about the new feature, overwhelming the helpdesk.
– roles: Helpdesk Staff, Queue Members
– references: https://learn.microsoft.com/MicrosoftTeams/plan-auto-attendant-call-queue?branch=pr-en-us-18379
User Experience Disruption
If the feature is rolled out without adequate training or documentation, users may experience frustration and decreased productivity due to lack of understanding of the new functionality.
– roles: Queue Members, IT Administrators
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=530579
Microsoft plans to rollout this on 2026-01-01
MC1188598 – Viva Engage in Microsoft Teams mobile: New conversation search capability available
The new conversation search feature in Viva Engage on Microsoft Teams mobile allows users to easily search through conversations on their mobile devices without needing any additional setup or changes to settings.
Your environment might be affected as follows:
User Experience Impact
Users may experience confusion or frustration if they are not aware of the new search feature, leading to potential inefficiencies in finding relevant conversations.
– roles: End Users, Support Staff
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=526707
Documentation Update Impact
Internal documentation may become outdated if not updated to reflect the new search capabilities, leading to misinformation and user errors.
– roles: Content Managers, IT Documentation Specialists
– references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=526707
Microsoft plans to rollout this on 2025-11-15
MC1188599 – Microsoft 365: Modern Access Request and Access Denied web page
Starting January 2026, Microsoft 365 will update the visual design of its Access Request and Access Denied pages with new illustrations and animations to enhance user understanding, without altering security policies, and organizations will receive this update automatically.
Your environment might be affected as follows:
User Confusion Due to Visual Changes
Users may be confused by the new visuals and animations, leading to potential delays in access requests and collaboration.
– roles: End Users, Helpdesk Staff
– references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-modern-access-request-and-access-denied-experience/ba-p/123456
Increased Support Requests
The redesign may lead to an increase in support requests as users seek clarification on the new access request process, impacting helpdesk workload.
– roles: Helpdesk Staff, IT Support
– references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-modern-access-request-and-access-denied-experience/ba-p/123456
Microsoft plans to rollout this on 2026-01-01
526707 – Microsoft Viva: Search Engage conversations in Teams mobile
Microsoft Viva now allows users to search for Viva Engage conversations directly within the Viva Engage app on Microsoft Teams, streamlining access to important conversations and enhancing productivity across devices.
Your environment might be affected as follows:
User Experience Degradation
If the change is implemented without proper preparation, users may experience delays or failures in accessing Viva Engage conversations, leading to frustration and decreased productivity.
– roles: End Users, Team Leaders
– references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-viva-october-2023/, https://techcommunity.microsoft.com/t5/microsoft-viva-blog/introducing-microsoft-viva-engage/ba-p/123456
Increased Support Tickets
Unprepared changes may lead to an increase in support requests from users facing issues with the new search functionality, overwhelming IT support teams.
– roles: IT Support Staff, Helpdesk Technicians
– references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-technology-changes-on-it-support/?sh=5b1c1e4e4f3b, https://www.gartner.com/en/information-technology/insights/it-support
Microsoft plans to rollout this on 2025-11-01
MC1188221 – (Updated) Microsoft Teams: Interpreter agent support in Teams rooms on Windows
The Interpreter agent in Microsoft Teams Rooms on Windows provides real-time translation in nine languages for meeting participants, offering voice options and ensuring privacy, available to organizations with a Teams Rooms Pro license.
Your environment might be affected as follows:
Real-time Interpretation Delay
The introduction of the Interpreter agent may cause a short delay in communication during meetings due to simultaneous interpretation, potentially disrupting the flow of conversation.
– roles: Meeting Participants, Team Leaders
– references: https://learn.microsoft.com/microsoftteams/interpreter-agent-teams, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=516571
User Experience with Language Options
Without proper preparation and communication, users may be unaware of how to utilize the new language options, leading to confusion and frustration during meetings.
– roles: End Users, IT Support Staff
– references: https://learn.microsoft.com/microsoftteams/interpreter-agent-teams, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=516571
Microsoft plans to rollout this on 2025-12-15
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