check before: 2026-03-27
Product:
Microsoft 365 Apps, Teams, Windows 365
Platform:
Online, Windows Desktop, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
Summary:
Remote Desktop client for Windows will reach end of support on March 27, 2026. Users must migrate to Windows App before this date to continue accessing Windows 365, Azure Virtual Desktop, and Microsoft Dev Box. Remote Desktop Connection (MSTSC) is not affected. Additional resources are provided for the migration.
Details:
Remote Desktop client is the only client addressed with this notification. It is a standalone installer for the purpose of connecting to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box. Remote Desktop client will continue to receive all security updates until end of support on March 27, 2026.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
Created:
2025-03-29
updated:
2025-03-29
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
Microsoft announced that the Remote Desktop client for Windows will no longer be supported after March 27, 2026, and users must transition to the Windows App, which offers features like customizable home screens and multimonitor support, while the Remote Desktop Connection (MSTSC) will remain available for connections to other computers.
Direct effects for Operations**
End of Support for Remote Desktop Client
Users will lose access to the Remote Desktop client, which may disrupt their ability to connect to Windows 365, Azure Virtual Desktop, and Microsoft Dev Box if not migrated in time.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/windows-365/end-user-access-cloud-pc, https://aka.ms/RemoteDesktopClient
Migration to Windows App
Without proper preparation, users may face difficulties during the migration process, leading to potential downtime and frustration as they adapt to the new interface and features of the Windows App.
- roles: End Users, IT Support Staff
- references: https://learn.microsoft.com/windows-app/get-started-connect-devices-desktops-apps, https://aka.ms/windowsapp
Loss of Security Updates
Post end of support, the Remote Desktop client will not receive security updates, potentially exposing users to security vulnerabilities if they continue using it without migrating.
- roles: End Users, Security Officers
- references: https://learn.microsoft.com/lifecycle/definitions, https://learn.microsoft.com/windows-365/end-user-access-cloud-pc
" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/windows-365/end-user-access-cloud-pc
User Experience Disruption
Users accustomed to the Remote Desktop client may experience a steep learning curve with the Windows App, impacting productivity and user satisfaction during the transition period.
- roles: End Users, Training Coordinators
- references: https://learn.microsoft.com/windows-app/compare-platforms-features?pivots=windows-365, https://techcommunity.microsoft.com/blog/windows-itpro-blog/windows-365-resources-for-it-pros/4374329
Increased Support Requests
The transition to the Windows App may lead to an increase in support requests as users encounter issues or require assistance, straining IT resources.
- roles: IT Support Staff, Help Desk Personnel
- references: https://learn.microsoft.com/windows-365/end-user-access-cloud-pc, https://aka.ms/windowsapp
Configutation Options**
XXXXXXX ... paid membership only
Potentional Risks**
XXXXXXX ... paid membership only
IT Security**
XXXXXXX ... paid membership only
explanation for non-techies**
XXXXXXX ... free basic plan only
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
Last updated 3 weeks ago
