check before: 2025-03-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Outlook, Power BI, Teams
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Admin impact, Feature update, Updated message
Links:

Details:
Summary:
Microsoft is updating the Microsoft Copilot Chat usage report to include active users from Teams, Outlook, and Copilot.cloud.microsoft. The rollout will start in early April 2025. Metrics like active users and last activity date in the admin center may change. Users should revise custom reports accordingly.
Details:
Updated March 27, 2025: We have updated the rollout timeline below. Thank you for your patience.
To provide a comprehensive overview of Microsoft 365 Copilot Chat's adoption among users without Microsoft 365 Copilot licenses, we are broadening the scope to include active users from Teams, Outlook, and Copilot.cloud.microsoft, in addition to its use in Edge sidebar and the Microsoft 365 Copilot (app). Moreover, the last activity date will now encompass usage data from Teams, Outlook, and Copilot.cloud.microsoft.
A breakdown of Microsoft 365 Copilot Chat active users for Teams, Outlook, and Copilot.cloud.microsoft is planned and will be available soon. We will communicate with another post once the rollout date is confirmed.
This message is associated with Microsoft 365 Roadmap ID 482199
[When this will happen:]
General Availability (Worldwide): We will begin rolling out early April 2025 (previously late March) and expect to complete by late April 2025 (late March).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-03-26
updated:
2025-04-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft is updating its tracking of Microsoft 365 Copilot Chat usage by expanding data collection to include Teams, Outlook, and Copilot.cloud.microsoft, with changes rolling out in April 2025, potentially affecting reports like Power BI by increasing reported active user numbers.
Direct effects for Operations**
Inaccurate Reporting Metrics
If the change is implemented without preparation, the metrics for active users and last activity dates may not align with existing custom reports, leading to confusion and misinterpretation of user engagement data.
- roles: IT Administrators, Data Analysts
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=482199
User Experience Disruption
Users may experience inconsistencies in the data presented in their reports, which could lead to frustration and a lack of trust in the reporting tools provided by Microsoft 365.
- roles: End Users, Business Analysts
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=482199
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
Date | Property | old | new |
2025-04-09 | MC Messages | Updated March 27, 2025: We have updated the rollout timeline below. Thank you for your patience.
To provide a comprehensive overview of Microsoft 365 Copilot Chat's adoption among users without Microsoft 365 Copilot licenses, we are broadening the scope to include active users from Teams, Outlook, and Copilot.cloud.microsoft, in addition to its use in Edge sidebar and the Microsoft 365 Copilot (app). Moreover, the last activity date will now encompass usage data from Teams, Outlook, and Copilot.cloud.microsoft. A breakdown of Microsoft 365 Copilot Chat active users for Teams, Outlook, and Copilot.cloud.microsoft is planned and will be available soon. We will communicate with another post once the rollout date is confirmed. This message is associated with Microsoft 365 Roadmap ID 482199 [When this will happen:] General Availability (Worldwide): We will begin rolling out early April 2025 (previously late March) and expect to complete by early April 2025 (early late March). | Updated March 27, 2025: We have updated the rollout timeline below. Thank you for your patience.
To provide a comprehensive overview of Microsoft 365 Copilot Chat's adoption among users without Microsoft 365 Copilot licenses, we are broadening the scope to include active users from Teams, Outlook, and Copilot.cloud.microsoft, in addition to its use in Edge sidebar and the Microsoft 365 Copilot (app). Moreover, the last activity date will now encompass usage data from Teams, Outlook, and Copilot.cloud.microsoft. A breakdown of Microsoft 365 Copilot Chat active users for Teams, Outlook, and Copilot.cloud.microsoft is planned and will be available soon. We will communicate with another post once the rollout date is confirmed. This message is associated with Microsoft 365 Roadmap ID 482199 [When this will happen:] General Availability (Worldwide): We will begin rolling out early April 2025 (previously late March) and expect to complete by late April 2025 (late March). |
2025-04-09 | MC Last Updated | 03/27/2025 21:35:43 | 2025-04-09T00:48:39Z |
2025-03-28 | MC Messages | To provide a comprehensive overview of Microsoft 365 Copilot Chat's adoption among users without Microsoft 365 Copilot licenses, we are broadening the scope to include active users from Teams, Outlook, and Copilot.cloud.microsoft, in addition to its use in Edge sidebar and the Microsoft 365 Copilot (app). Moreover, the last activity date will now encompass usage data from Teams, Outlook, and Copilot.cloud.microsoft.
A breakdown of Microsoft 365 Copilot Chat active users for Teams, Outlook, and Copilot.cloud.microsoft is planned and will be available soon. We will communicate with another post once the rollout date is confirmed. This message is associated with Microsoft 365 Roadmap ID 482199 [When this will happen:] General Availability (Worldwide): We will begin rolling out late-March 2025 and expect to complete by late-March 2025. | Updated March 27, 2025: We have updated the rollout timeline below. Thank you for your patience.
To provide a comprehensive overview of Microsoft 365 Copilot Chat's adoption among users without Microsoft 365 Copilot licenses, we are broadening the scope to include active users from Teams, Outlook, and Copilot.cloud.microsoft, in addition to its use in Edge sidebar and the Microsoft 365 Copilot (app). Moreover, the last activity date will now encompass usage data from Teams, Outlook, and Copilot.cloud.microsoft. A breakdown of Microsoft 365 Copilot Chat active users for Teams, Outlook, and Copilot.cloud.microsoft is planned and will be available soon. We will communicate with another post once the rollout date is confirmed. This message is associated with Microsoft 365 Roadmap ID 482199 [When this will happen:] General Availability (Worldwide): We will begin rolling out early April 2025 (previously late March) and expect to complete by early April 2025 (early late March). |
2025-03-28 | MC Title | Microsoft Copilot Chat usage report improvements | (Updated) Microsoft Copilot Chat usage report improvements |
2025-03-28 | MC Last Updated | 03/26/2025 06:04:11 | 2025-03-27T21:35:43Z |
2025-03-28 | MC MessageTagNames | Feature update, Admin impact | Updated message, Feature update, Admin impact |
2025-03-28 | MC Summary | Microsoft is expanding the Microsoft 365 Copilot Chat usage report to include active users from Teams, Outlook, and Copilot.cloud.microsoft. A detailed breakdown of these users will be available soon. The rollout starts in late March 2025. Organizations may need to revise custom reports to reflect these changes. | Microsoft is updating the Microsoft Copilot Chat usage report to include active users from Teams, Outlook, and Copilot.cloud.microsoft. The rollout will start in early April 2025. Metrics like active users and last activity date in the admin center may change. Users should revise custom reports accordingly. |
Last updated 2 weeks ago