check before: 2026-01-01
Product:
Planner, Project, Skype for Business, Teams
Platform:
Online, Teams And Surface Devices, Web, World tenant
Status:
Launched
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Planner will add a new service plan enabling task-based chat for better collaboration, rolling out worldwide starting January 2026. This feature will be ON by default for eligible licenses, including Planner Plan 1, Project Plan 3 and 5, and Dynamics 365 Project Operations. No immediate admin action needed.
Details:
Updated January 13, 2026: We have updated the content. Thank you for your patience.
[Introduction]
We're introducing a new service plan for Microsoft Planner that enables task-based chat, allowing teammates working on the same plan to communicate directly about tasks. This update improves collaboration and coordination for shared work managed in Planner.
This message is associated with Microsoft 365 Roadmap ID 512432.
[When this will happen]
General Availability (Worldwide): The new service plan will start rolling out in early January 2026, with the task chat feature becoming available shortly after.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-12
updated:
2026-01-15
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is introducing a task-based chat feature in Microsoft Planner, allowing team members to communicate directly about tasks within the app, available for certain Microsoft plans like Planner Plan 1, Project Plan 3 and 5, and Dynamics 365 Project Operations, and will be enabled automatically.
Direct effects for Operations**
User Confusion
Users may be confused by the new task-based chat feature being ON by default, leading to potential misuse or underutilization of the feature without proper training.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Increased Support Tickets
The introduction of the new feature may lead to an increase in support tickets as users encounter issues or have questions about the new functionality.
- roles: Helpdesk Staff, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Training Gaps
Without prior preparation, there may be gaps in training and documentation, resulting in users not fully understanding how to utilize the new task-based chat effectively.
- roles: End Users, Training Coordinators
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-01-15 | MC Messages | [Introduction]
We're introducing a new service plan for Microsoft Planner that enables task-based chat, allowing teammates working on the same plan to communicate directly about tasks. This update improves collaboration and coordination for shared work managed in Planner. This message is associated with Microsoft 365 Roadmap ID 512432. [When this will happen] General Availability (Worldwide): The new service plan will start rolling out in early January 2026, with the task chat feature becoming available shortly after. | Updated January 13, 2026: We have updated the content. Thank you for your patience.
[Introduction] We're introducing a new service plan for Microsoft Planner that enables task-based chat, allowing teammates working on the same plan to communicate directly about tasks. This update improves collaboration and coordination for shared work managed in Planner. This message is associated with Microsoft 365 Roadmap ID 512432. [When this will happen] General Availability (Worldwide): The new service plan will start rolling out in early January 2026, with the task chat feature becoming available shortly after. |
| 2026-01-15 | MC Title | Microsoft Planner: New service plan to support task-based chat | (Updated) Microsoft Planner: New service plan to support task-based chat |
| 2026-01-15 | MC How Affect | Who is affected: Organizations using Microsoft Planner, Project, and Dynamics 365 Project Operations.
What will happen: A new service plan will be added to enable task-based chat in Planner. The following licenses will include this service plan: Planner Plan 1 Planner and Project Plan 3 Planner and Project Plan 5 Dynamics 365 products that include Dynamics 365 Project Operations Feature will be ON by default for eligible licenses. | Who is affected: Organizations using Microsoft Planner, Project, and Dynamics 365 Project Operations.
What will happen: A new service plan Skype for Business Online (Plan 2) - MCOSTANDARD (0feaeb32-d00e-4d66-bd5a-43b5b83db82c) will be added to enable task-based chat in Planner. The following licenses will include this service plan: Planner Plan 1 Planner and Project Plan 3 Planner and Project Plan 5 Dynamics 365 products that include Dynamics 365 Project Operations Feature will be ON by default for eligible licenses. |
| 2026-01-15 | MC Last Updated | 12/12/2025 02:34:12 | 2026-01-14T18:47:41Z |
| 2026-01-15 | MC Summary | Microsoft Planner will add a new service plan enabling task-based chat for improved collaboration, rolling out worldwide in early January 2026. This feature will be ON by default for eligible licenses, including Planner Plan 1, Project Plan 3 and 5, and Dynamics 365 Project Operations. No immediate admin action needed. | Microsoft Planner will add a new service plan enabling task-based chat for better collaboration, rolling out worldwide starting January 2026. This feature will be ON by default for eligible licenses, including Planner Plan 1, Project Plan 3 and 5, and Dynamics 365 Project Operations. No immediate admin action needed. |
Last updated 4 weeks ago ago
