512432 – Planner: Task chat and mentions in basic plans

Product:

Planner, Teams

Platform:

Teams And Surface Devices, Web, World tenant

Status:

In development

Change type:

Links:

Details:

Task chat lets team members collaborate directly on tasks using rich text, formatting, and mentions - making it easier to discuss work and notify teammates on what needs attention.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-10-23

updated:
2025-12-10

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Task Collaboration Issues
Without proper preparation, the introduction of task chat may lead to confusion among team members regarding task responsibilities and priorities, resulting in miscommunication and delays in project timelines.
   - roles: Project Managers, Team Members
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-task-chat-in-planner/

User Experience Disruption
The sudden implementation of task chat features may overwhelm users who are not familiar with the new functionalities, leading to frustration and decreased productivity as they adapt to the changes.
   - roles: End Users, IT Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-task-chat-in-planner/

Configutation Options**

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explanation for non-techies**

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