check before: 2026-01-01
Product:
Planner, Project, Project Online, Teams
Platform:
Online, Teams And Surface Devices, Web, World tenant
Status:
Launched
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft Planner will introduce a new service plan enabling task-based chat for better collaboration, rolling out worldwide in early January 2026. It will be included in specific Planner, Project, and Dynamics 365 licenses and enabled by default. No immediate admin action is needed.
Details:
[Introduction]
We're introducing a new service plan for Microsoft Planner that enables task-based chat, allowing teammates working on the same plan to communicate directly about tasks. This update improves collaboration and coordination for shared work managed in Planner.
This message is associated with Microsoft 365 Roadmap ID 512432.
[When this will happen]
General Availability (Worldwide): The new service plan will start rolling out in early January 2026, with the task chat feature becoming available shortly after.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-11
updated:
2025-12-11
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is introducing a new chat feature in Microsoft Planner that allows team members to discuss tasks directly within the app, available automatically for users with certain licenses.
Direct effects for Operations**
User Confusion
Users may be confused by the new task-based chat feature if they are not adequately informed or trained on how to use it, leading to decreased productivity and frustration.
- roles: End Users, Helpdesk Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Increased Support Requests
The introduction of a new feature without prior preparation may lead to an increase in support requests as users encounter issues or have questions about the new functionality.
- roles: Helpdesk Staff, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Training Gaps
Existing training materials may become outdated, leading to gaps in user knowledge about the new task-based chat feature, which can hinder effective collaboration.
- roles: Trainers, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=512432
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 4 weeks ago ago
