check before: 2025-06-01
Product:
Copilot, Outlook
Platform:
Android, iOS, Online, US Instances, World tenant
Status:
Rolling out
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Users can now switch accounts on the Copilot chat tab in iOS and Android by swiping left to select supported accounts. The rollout starts early September 2025 and completes by early February 2026, requiring no admin action but user notification is recommended.
Details:
Updated November 20, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts.
This message is associated with Microsoft 365 Roadmap ID 490213
[When this will happen:]
1. General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by early February 2026 (previously late October 2025).
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-05-06
updated:
2025-11-21
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Confusion
Users may be confused about the new account-switching feature, leading to potential misuse or frustration if they are not adequately informed about how to use it.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=490213
Increased Support Requests
Without prior notification, users may encounter issues or have questions regarding the new feature, resulting in a spike in support requests and impacting IT support resources.
- roles: Support Staff, IT Operations
- references: https://www.microsoft.com/microsoft-365/roadmap?rtc=1%26filters%3D&searchterms=490213
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-11-21 | MC Last Updated | 10/02/2025 19:04:07 | 2025-11-20T23:56:03Z |
| 2025-11-21 | MC Messages | Updated October 2, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] 1. General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by late October 2025 (previously late July). | Updated November 20, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] 1. General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by early February 2026 (previously late October 2025). |
| 2025-11-21 | MC End Time | 12/29/2025 08:00:00 | 2026-03-02T08:00:00Z |
| 2025-11-21 | MC Summary | Users can now switch accounts on the Copilot chat tab in iOS and Android by swiping left to access supported accounts. The rollout begins early September 2025 and completes by late October 2025, enabling access to chat history and graph data across accounts without admin action. | Users can now switch accounts on the Copilot chat tab in iOS and Android by swiping left to select supported accounts. The rollout starts early September 2025 and completes by early February 2026, requiring no admin action but user notification is recommended. |
| 2025-10-02 | MC Last Updated | 07/18/2025 16:01:57 | 2025-10-02T19:04:07Z |
| 2025-10-02 | MC Messages | Updated July 18, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by late October 2025 (previously late July). | Updated October 2, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] 1. General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by late October 2025 (previously late July). |
| 2025-10-02 | MC End Time | 11/24/2025 08:00:00 | 2025-12-29T08:00:00Z |
| 2025-10-02 | MC Summary | Account switching for the Copilot chat tab on iOS and Android will be available starting early September 2025. Users can switch accounts by swiping left to open the navigation. This update requires no admin action but notifying users and updating documentation is recommended. | Users can now switch accounts on the Copilot chat tab in iOS and Android by swiping left to access supported accounts. The rollout begins early September 2025 and completes by late October 2025, enabling access to chat history and graph data across accounts without admin action. |
| 2025-07-19 | MC Last Updated | 06/11/2025 16:11:49 | 2025-07-18T16:01:57Z |
| 2025-07-19 | MC Messages | Updated June 11, 2025: We have updated the timeline below. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out in early July 2025 (previously early June) and expect to complete by late July 2025 (previously late June). | Updated July 18, 2025: We have updated the timeline. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out in early September 2025 (previously early July) and expect to complete by late October 2025 (previously late July). |
| 2025-07-19 | MC End Time | 09/08/2025 09:00:00 | 2025-11-24T08:00:00Z |
| 2025-07-19 | MC Summary | Account switching for the Copilot chat tab on iOS and Android will be available starting early July 2025. Users can switch accounts by swiping left to open the navigation. This update requires no admin action but notifying users and updating documentation is recommended. | Account switching for the Copilot chat tab on iOS and Android will be available starting early September 2025. Users can switch accounts by swiping left to open the navigation. This update requires no admin action but notifying users and updating documentation is recommended. |
| 2025-06-12 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-06-12 | MC Summary | You can now switch between accounts on the Copilot chat tab on iOS and Android by swiping left to open the left-navigation. The rollout will begin in early June 2025 and complete by late June 2025. No admin action is required, but users should be notified. | Account switching for the Copilot chat tab on iOS and Android will be available starting early July 2025. Users can switch accounts by swiping left to open the navigation. This update requires no admin action but notifying users and updating documentation is recommended. |
| 2025-06-12 | MC Last Updated | 05/06/2025 01:18:18 | 2025-06-11T16:11:49Z |
| 2025-06-12 | MC Messages | You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts.
This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out in early June 2025 and expect to complete by late June 2025. | Updated June 11, 2025: We have updated the timeline below. Thank you for your patience.
You can now switch between accounts on the Copilot chat tab on iOS and Android. Simply swipe left to open the left-navigation and select from the list of supported accounts. This message is associated with Microsoft 365 Roadmap ID 490213 [When this will happen:] General Availability (Worldwide, GCC): We will begin rolling out in early July 2025 (previously early June) and expect to complete by late July 2025 (previously late June). |
| 2025-06-12 | MC Title | Account Switcher for Copilot Tab on iOS and Android | (Updated) Account Switcher for Copilot Tab on iOS and Android |
| 2025-06-12 | MC End Time | 08/04/2025 09:00:00 | 2025-09-08T09:00:00Z |
Last updated 2 days ago ago
