489215 – Microsoft Teams: Copilot in Teams meetings can search web and work files, emails and people (archived)

Product:

Copilot, Teams

Platform:

Android, iOS, Mac, Web, Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

Details:

We are not releasing this feature at this time. We apologize for any inconvenience this may cause. We’re rolling out grounding with web search in Copilot for Teams meetings, enabling users to get richer, more insightful responses from Copilot. When IT administrators enable web grounding for Copilot, Copilot will be able to analyze the web to aid it in answering your questions. With added work grounding, Copilot will be able to analyze your work files, emails, and people in your organization to provide deeper insights to your questions.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-05-31

updated:
2025-11-17

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
Without proper preparation, users may experience confusion and frustration due to the sudden unavailability of expected features in Teams meetings, leading to decreased productivity.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Increased Support Requests
The lack of communication regarding the feature's cancellation may lead to an increase in support requests from users who are unaware of the change, straining IT support resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Loss of Trust in IT
Frequent changes without preparation can lead to a loss of trust in IT's ability to manage tools effectively, impacting user morale and engagement with IT initiatives.
   - roles: IT Managers, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Configutation Options**

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Opportunities**

Enhanced Meeting Productivity with Copilot
By utilizing Copilot's ability to analyze work files and emails during meetings, users can receive real-time insights and recommendations, enhancing decision-making and reducing the time spent searching for information.
   - next-steps: Conduct a pilot program to assess user feedback on Copilot's effectiveness in meetings. Prepare training materials to educate users on maximizing Copilot's capabilities.
   - roles: Project Managers, Team Leaders, Sales Representatives
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Streamlined Information Retrieval
Copilot's web search functionality can reduce the time spent by employees searching for information online, thereby improving efficiency and allowing staff to focus on core tasks.
   - next-steps: Implement a feedback loop to monitor how often users rely on Copilot for information retrieval and identify areas for further enhancement.
   - roles: Knowledge Workers, Customer Support Agents, Marketing Teams
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Improved IT Administrative Tasks
With Copilot analyzing organizational emails and files, IT administrators can gain insights into common issues or requests, allowing for proactive support and improved resource allocation.
   - next-steps: Analyze the data gathered by Copilot to identify trends in user requests and adjust IT support strategies accordingly.
   - roles: IT Administrators, Help Desk Staff, Operations Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

Imagine you’re in a meeting, and you have a personal assistant sitting next to you. This assistant can quickly look up information on the internet, find relevant documents from your office files, or even remind you of past emails and conversations with colleagues. This is similar to what Microsoft Teams is planning to offer with a feature called Copilot.

Copilot is designed to be a smart helper during your Teams meetings. It can search the web to provide you with more detailed and insightful answers to your questions. Think of it like having a research assistant who can quickly find information online while you focus on the meeting.

Additionally, Copilot can also dig into your work files, emails, and even your organization's directory to find the information you need. It’s like having a super-organized filing system that can instantly pull up the right document or remind you of a conversation you had last week, all without you having to lift a finger.

However, it's important to note that this feature is not being released just yet. It’s like being told about a new tool that could make your work easier, but you’ll have to wait a bit longer before you can actually use it. This delay might be a bit inconvenient, but it’s all part of ensuring that when the feature does become available, it works smoothly and effectively.

In summary, Copilot in Teams is set to be a powerful tool that combines the ability to search the web and your work environment to provide you with comprehensive support during meetings. While it's not available right now, it's something to look forward to as it promises to enhance productivity and make meetings more efficient.