489215 – Microsoft Teams: Copilot in Teams meetings can search web and work files, emails and people

Product:

Copilot, Teams

Platform:

Android, iOS, Mac, Web, Windows Desktop, World tenant

Status:

Cancelled

Change type:

Links:

Details:

We are not releasing this feature at this time. We apologize for any inconvenience this may cause. We’re rolling out grounding with web search in Copilot for Teams meetings, enabling users to get richer, more insightful responses from Copilot. When IT administrators enable web grounding for Copilot, Copilot will be able to analyze the web to aid it in answering your questions. With added work grounding, Copilot will be able to analyze your work files, emails, and people in your organization to provide deeper insights to your questions.

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-05-31

updated:
2025-11-17

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

User Experience Degradation
Without proper preparation, users may experience confusion and frustration due to the sudden unavailability of expected features in Teams meetings, leading to decreased productivity.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Increased Support Requests
The lack of communication regarding the feature's cancellation may lead to an increase in support requests from users who are unaware of the change, straining IT support resources.
   - roles: IT Support Staff, Help Desk Technicians
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Loss of Trust in IT
Frequent changes without preparation can lead to a loss of trust in IT's ability to manage tools effectively, impacting user morale and engagement with IT initiatives.
   - roles: IT Managers, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/microsoft-teams-copilot-in-teams-meetings/

Configutation Options**

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Opportunities**

Enhanced Meeting Productivity with Copilot
By utilizing Copilot's ability to analyze work files and emails during meetings, users can receive real-time insights and recommendations, enhancing decision-making and reducing the time spent searching for information.
   - next-steps: Conduct a pilot program to assess user feedback on Copilot's effectiveness in meetings. Prepare training materials to educate users on maximizing Copilot's capabilities.
   - roles: Project Managers, Team Leaders, Sales Representatives
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Streamlined Information Retrieval
Copilot's web search functionality can reduce the time spent by employees searching for information online, thereby improving efficiency and allowing staff to focus on core tasks.
   - next-steps: Implement a feedback loop to monitor how often users rely on Copilot for information retrieval and identify areas for further enhancement.
   - roles: Knowledge Workers, Customer Support Agents, Marketing Teams
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Improved IT Administrative Tasks
With Copilot analyzing organizational emails and files, IT administrators can gain insights into common issues or requests, allowing for proactive support and improved resource allocation.
   - next-steps: Analyze the data gathered by Copilot to identify trends in user requests and adjust IT support strategies accordingly.
   - roles: IT Administrators, Help Desk Staff, Operations Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-copilot-in-teams-meetings/

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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