470999 – Microsoft Teams: SMS for Microsoft Teams Calling Plans (archived)

Product:

Teams

Platform:

Android, iOS, Mac, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

MC971033

Details:

Enabling the ability to send and receive SMS messages directly from the Teams app on desktop or mobile, making it easy to connect with users outside of your organization who are not using Teams. This feature will be available for Microsoft Teams Calling Plan users in the United States and Canada.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2024-12-06

updated:
2025-03-21

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Microsoft Teams is introducing a new feature that allows users to send and receive SMS messages directly from the Teams app on both desktop and mobile devices. This is similar to how you might send a text message from your phone, but now you can do it from within the Teams app. Imagine it like having a virtual phone inside your computer or tablet, which lets you text people who aren't using Teams, just like you would text someone from your mobile phone.

This feature is specifically for those using Microsoft Teams Calling Plans in the United States and Canada. It's like having a special phone plan that lets you make calls and send texts through Teams. Think of it as a way to bridge the gap between your work communication tool (Teams) and traditional text messaging, allowing you to reach out to people who might not be part of your organization or who don't use Teams.

In practice, this means if you're working on your computer and need to quickly send a text to a client or colleague who isn't on Teams, you can do so without having to switch devices. It's like having the convenience of your mobile phone's texting capabilities integrated into your work software, making communication more seamless and efficient. This feature is being developed for various platforms, including Android, Mac, and iOS, ensuring that users across different devices can benefit from this integration.