check before: 2025-02-15
Product:
Teams
Platform:
Android, iOS, Mac, Online, Windows Desktop, World tenant
Status:
Feature Rollout Status Not Supported
Change type:
New feature, User impact
Links:
Details:
Summary:
Microsoft Teams will introduce SMS chat in calling plans for U.S. and Canada customers, enabling them to send and receive SMS in Teams. This feature will be available on various Teams platforms and is expected to roll out in mid to late February 2025. Admins must enable SMS for users.
Details:
Coming soon for Microsoft Teams: We will roll out SMS chat in calling plans for customers in the United States and Canada. This capability would enable customers to send and receive SMS natively in Teams. This message applies to Teams for Windows desktop, Teams for Mac desktop, and Teams for iOS/Android.
This message is associated with Microsoft 365 Roadmap ID 470999.
[When this will happen:]
General Availability (Worldwide): We will begin rolling out mid-February 2025 and expect to complete by late February 2025.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-01-03
updated:
2025-01-10
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft Teams is introducing a feature for users in the US and Canada to send and receive SMS messages directly within the app, available across Windows, Mac, iOS, and Android, starting mid to late February 2025, requiring administrators to enable it for users with calling plans.
Direct effects for Operations**
SMS Feature Rollout
If the SMS feature is rolled out without proper preparation, users may experience confusion regarding the new SMS functionality, leading to potential miscommunication and frustration when trying to contact non-Teams users.
- roles: End Users, IT Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470999
Admin Configuration Requirements
Without prior preparation, admins may not be aware of the need to enable SMS for users, resulting in users being unable to utilize the SMS feature, which could lead to dissatisfaction and hindered communication.
- roles: System Administrators, IT Managers
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=470999
Configutation Options**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-01-10 | MC Feature Status | Feature Rollout Status Not Supported |
Last updated 2 weeks ago
