388859 – Word: Microsoft Copilot (Microsoft 365) – Start a new document using up to three files (archived)

Product:

Copilot, Microsoft 365 Apps, Microsoft 365 Copilot, OneDrive, SharePoint

Platform:

iOS, World tenant, Windows Desktop, Online

Status:

Launched

Change type:

Links:

Details:

No need to start from scratch. Copilot can create your new document based on three different Word or PowerPoint files. In "Draft with Copilot," select Reference a file and choose up to three files that Copilot should use when creating the new document. Or, in "Compose," type "/" and the name of the file you'd like to use. You can only use files you have permission to access in your organization's SharePoint or OneDrive.

Change Category:
XXXXXXX ... free basic plan only

Scope:
XXXXXXX ... free basic plan only

Release Phase:
General Availability

Created:
2024-04-10

updated:
2025-02-01

Docu to Check

XXXXXXX ... free basic plan only

MS workload name

XXXXXXX ... free basic plan only

Direct effects for Operations**

- Direct Impact on IT Operations
- Integration Challenges
- Potential issues with the integration of Microsoft Copilot with existing Microsoft 365 applications, which may require additional configuration and testing.
- Roles Impacted: IT Administrators, System Integrators
- Reference: Microsoft documentation on integration best practices (https://docs.microsoft.com/en-us/microsoft-365/enterprise/integration-best-practices?view=o365-worldwide)

- Increased Support Requests
- Users may experience confusion or difficulties in utilizing the new feature, leading to an increase in support tickets and requests for training.
- Roles Impacted: IT Support Staff, Help Desk Personnel
- Reference: Common user adoption challenges in new software features (https://www.forbes.com/sites/bernardmarr/2021/03/08/the-top-5-challenges-of-software-adoption-and-how-to-overcome-them/?sh=5b1e6f3f3c4f)

- Direct Impact on IT Services
- Dependency on SharePoint and OneDrive
- The functionality relies heavily on the availability and performance of SharePoint and OneDrive, which could lead to service disruptions if these services experience downtime.
- Roles Impacted: IT Operations Managers, Cloud Service Administrators
- Reference: Microsoft 365 service health status (https://status.office.com)

- Data Security and Compliance Risks
- The use of multiple files for document creation may raise concerns regarding data security and compliance, especially if sensitive information is inadvertently included from files that users have access to.
- Roles Impacted: Compliance Officers, Data Protection Officers
- Reference: Microsoft compliance documentation (https://www.microsoft.com/en-us/trustcenter/compliance)