check before: 2024-06-01
Product:
Copilot, Microsoft 365 Apps, Microsoft 365 Copilot
Platform:
Mac, World tenant
Status:
Launched
Change type:
Links:
Details:
Use Draft with Copilot in Word with the on-canvas Copilot menu when a user selects text, a list, or a table. This generates new content from Copilot and provides a richer, more interactive experience.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2024-04-06
updated:
2025-02-01
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
Direct effects for Operations**
- Direct Impact on IT Operations
- Increased Resource Utilization
- The introduction of Microsoft Copilot may lead to higher CPU and memory usage on user devices due to the AI processing requirements.
- Roles impacted: IT Administrators, System Administrators
- Reference: [Microsoft 365 Copilot Overview](https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot-your-personal-co-pilot-for-work/)
- Dependency on Network Performance
- The functionality of Copilot relies on cloud connectivity; any network latency or downtime could hinder user experience and productivity.
- Roles impacted: IT Support Staff, Network Administrators
- Reference: [Understanding Microsoft 365 Network Requirements](https://docs.microsoft.com/en-us/microsoft-365/enterprise/office-365-network-traffic-analytics?view=o365-worldwide)
- Direct Impact on IT Services
- Integration with Existing Workflows
- The new feature may require updates to existing workflows and training for users to effectively utilize the Copilot functionality.
- Roles impacted: End Users, Training Coordinators
- Reference: [Microsoft 365 Copilot Training Resources](https://support.microsoft.com/en-us/office/microsoft-365-copilot-training-1f8b1c2b-7c3c-4a2b-8a7b-9c3a1c1e8e7c)
- Potential for Increased Support Tickets
- Users may encounter issues or confusion with the new feature, leading to an increase in support requests and tickets.
- Roles impacted: IT Helpdesk Staff, IT Support Managers
- Reference: [Managing IT Support Tickets](https://www.itil.org/en/ITIL-4-Foundation-IT-Service-Management)
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-02-01 | RM Product Tags | Word, Microsoft Copilot for Microsoft 365, Microsoft Copilot (Microsoft 365) | Word, Microsoft Copilot (Microsoft 365) |
| 2024-07-02 | RM Status | Rolling out | Launched |
| 2024-06-05 | RM Release | April CY2024 | June CY2024 |
| 2024-05-23 | RM Status | In development | Rolling out |
Last updated 2 weeks ago
