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MC708501 – Microsoft Teams: External call routing settings

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check before: 2024-02-03

Product:

Teams

Platform:

US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

372120

Details:

End users will now be able to change their external call routing settings directly from the Teams app, allowing them to decide how incoming PSTN calls are routed. Calls can be redirected based on existing unanswered call settings or sent to voicemail. This new capability provides more flexibility for handling customer communications.

This message is associated with Microsoft 365 Roadmap ID 372120
[When this will happen:]
Targeted Release: We will begin rolling out early February 2024 and expect to complete by mid-February 2024.
Standard Release and GCC: We will begin rolling out early March 2024 and expect to complete by mid-March 2024.
GCC High and DoD: We will begin rolling out late March 2024 and expect to complete by early April 2024.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
Standard Release

Created:
2024-01-20

updated:
2024-02-26

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changes*

DatePropertyoldnew
2024-02-26MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-24MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-23MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-22MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-20MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-20MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-19MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-17MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-16MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-16MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-16MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-15MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-15MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-14MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-12MC Feature Status372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
2024-02-10MC Feature Status372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease
372120
All, Launched, TargetedRelease
Desktop, Launched, TargetedRelease
2024-02-09MC Feature Status372120
All, Scheduled
Desktop, Scheduled
372120
All, Launched, StandardRelease
Desktop, Launched, StandardRelease

*starting April 2022

Last updated 1 day ago

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