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372120 – Microsoft Teams: External call routing settings

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*For this entry exists the more relevant or more recent entry MC708501

check before: 2024-02-01

Product:

Teams

Platform:

US Instances, Windows Desktop, World tenant

Status:

Launched

Change type:

Links:

MC708501

Details:

End users will now be able to change their external call routing settings directly from the Teams app, allowing them to decide how incoming PSTN calls are routed. Calls can be redirected based on existing unanswered call settings or sent to voicemail. This new capability provides more flexibility for handling customer communications.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability, Targeted Release

Created:
2024-01-10

updated:
2024-03-14

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changes*

DatePropertyoldnew
2024-03-14RM StatusRolling outLaunched
2024-02-13RM StatusIn developmentRolling out

*starting April 2022

Last updated 3 months ago

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