check before: 2026-03-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights, Teams
Platform:
Online, Teams And Surface Devices, Web, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft 365 Copilot analytics dashboard will add a new satisfaction rate metric aggregating thumbs-up/down feedback from the past 28 days, visible in the Impact tab with filters. It rolls out worldwide March–April 2026, includes a 4-month data backfill, and requires no admin action.
Details:
[Introduction]
We are introducing a new satisfaction rate metric in the Microsoft 365 Copilot analytics dashboard. This metric aggregates user-provided thumbs-up and thumbs-down feedback across Microsoft 365 apps over the past 28 days. It helps organizations understand how users perceive Copilot responses and provides improved visibility into sentiment trends. The satisfaction rate will appear in the Impact tab, with filtering options for scope, organization, and job function.
This message is associated with Microsoft 365 Roadmap ID 496655.
[When this will happen]
General Availability (Worldwide): We will begin rolling out in March 2026 and expect to complete in April 2026.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2026-03-17
updated:
2026-03-17
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Experience Impact
Users may experience confusion or dissatisfaction if they are not informed about the new satisfaction rate metric, leading to misinterpretation of Copilot's effectiveness.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=496655#Roadmap
Admin Oversight Impact
Admins may miss out on valuable insights regarding user sentiment towards Copilot if they do not review the new metrics, potentially leading to uninformed decisions about Copilot usage and improvements.
- roles: IT Administrators, Data Analysts
- references: https://learn.microsoft.com/viva/insights/org-team-insights/copilot-dashboard, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=496655#Roadmap
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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