check before: 2025-11-01
Product:
Copilot, Microsoft 365 admin center, Microsoft 365 Copilot, Teams
Platform:
Online, Web, World tenant
Status:
In development
Change type:
New feature, User impact, Admin impact
Links:
Details:
Summary:
Microsoft 365 admin center now supports Action Segments for Organizational Messages targeting inactive Microsoft 365 Copilot users. Public Preview runs mid-November 2025 to late January 2026; General Availability starts late March 2026. Admins with Copilot licenses can use this feature without policy changes. No immediate action required.
Details:
[Introduction]
Action Segments empower IT admins to target Organizational Messages using dynamic, pre-defined usage segments. This enhancement helps admins deliver more relevant communications based on user activity. For the Public Preview, there are two Action Segments available: Inactive Microsoft 365 Copilot Users and Inactive Microsoft 365 Copilot Users in Teams.
This message is associated with Microsoft 365 Roadmap ID 503563.
[When this will happen]
Public Preview (Worldwide): Rollout began in mid-November 2025 and is expected to complete by late January 2026.
General Availability (Worldwide): Rollout begins in late March 2026 and is expected to complete by late April 2026.
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-11-25
updated:
2025-11-25
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
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Direct effects for Operations**
User Communication Effectiveness
Without preparation, the introduction of Action Segments may lead to irrelevant communications being sent to users, causing confusion and frustration among inactive Microsoft 365 Copilot users.
- roles: IT Admins, Helpdesk Support
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503563
User Engagement and Adoption
If the change is implemented without proper communication and training, it may result in lower user engagement with Microsoft 365 Copilot, as inactive users may not understand the relevance of the messages they receive.
- roles: IT Admins, End Users
- references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503563
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 months ago ago
