MC1189665 – Microsoft 365 admin center: Organizational Messages to support email delivery

Product:

Copilot, Copilot Chat, Microsoft 365 admin center, Microsoft 365 Copilot, Microsoft 365 suite, Teams, Windows

Platform:

Online, Web, World tenant

Status:

In development

Change type:

New feature, User impact, Admin impact

Links:

503562

Details:

Summary:
Organizational Messages in Microsoft 365 will add email as a delivery channel, alongside Windows and Teams surfaces. Public Preview starts mid-November 2025, with General Availability in late March 2026. Admins can send premade email templates to improve user engagement and adoption. No action needed now.

Details:
Organizational Messages will soon include email as a delivery channel, expanding beyond existing surfaces such as the Windows Taskbar, Windows Notifications, Windows Spotlight, and Teams popovers. This enhancement helps organizations reach users through familiar communication channels, improving engagement and adoption.
This message is associated with Microsoft 365 Roadmap ID 503562.
[When this will happen]
Public Preview (Worldwide): Rollout began in mid-November 2025 and is expected to complete by late January 2026.
General Availability (Worldwide): Rollout begins in late March 2026 and is expected complete by late April 2026.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-11-25

updated:
2025-11-27

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Email Delivery Channel Implementation
The introduction of email as a delivery channel for Organizational Messages may lead to confusion among users if they are not adequately informed about the new communication method, potentially resulting in missed messages and decreased engagement.
   - roles: Admins, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503562

User Engagement and Adoption
Without proper preparation and communication regarding the new email templates, users may not utilize the features effectively, leading to lower adoption rates of Microsoft 365 tools and functionalities.
   - roles: Admins, End Users
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=503562

Configutation Options**

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Data Protection**

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explanation for non-techies**

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