503562 – Microsoft 365 admin center: Organizational Messages now supports Email messages

Product:

Microsoft 365 admin center, Teams

Platform:

Web, World tenant

Status:

In development

Change type:

Links:

Details:

Organizational Messages now includes Email as a delivery channel, expanding beyond existing surfaces such as the Windows Taskbar, Windows Notifications, Windows Spotlight, and Teams Popovers.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-10-07

updated:
2025-10-07

Public Preview Start Date

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Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Email Delivery Channel Implementation
If the change is implemented without preparation, users may experience confusion due to receiving organizational messages via email, which they may not expect or be accustomed to. This could lead to missed important communications if users overlook these emails.
   - roles: End Users, IT Support Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-admin-center-organizational-messages-now-supports/ba-p/3701230

Increased Email Volume
The introduction of email as a delivery channel for organizational messages may lead to an increase in email volume, potentially overwhelming users' inboxes and causing important messages to be lost or ignored.
   - roles: End Users, Communications Team
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/microsoft-365-admin-center-organizational-messages-now-supports/ba-p/3701230

Configutation Options**

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Data Protection**

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explanation for non-techies**

Imagine your office as a large company with different departments, each having its own way of communicating. Previously, you could only send messages to certain departments using specific channels like sticky notes on desks or announcements over the office intercom. These were limited to certain areas, such as the break room or meeting spaces.

Now, think of the Microsoft 365 admin center as the central office manager who helps you send messages to everyone in the company. Previously, this manager could only post messages on the bulletin board in the break room (Windows Taskbar), make announcements over the intercom (Windows Notifications), or display messages on the TV screens in the lobby (Windows Spotlight) and in team meetings (Teams Popovers).

With the latest update, this office manager can now also send emails directly to everyone's inbox. This is like being able to send a personalized letter to each employee, ensuring that your message reaches them no matter where they are, whether they are in their office, working from home, or on the go. This addition of email as a delivery channel means you have more flexibility and assurance that your important organizational messages will be seen by everyone, similar to how you might use both a phone call and an email to ensure an important message is received.

This change is like adding another tool to your communication toolbox, making it easier to ensure that everyone in your organization is informed and up-to-date, regardless of where they are or what device they are using.