check before: 2025-12-08
Product:
Copilot, Entra, Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 Copilot, Teams
Platform:
Online, World tenant
Status:
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
The Workforce Insights agent, launching December 8, 2025 in Frontier for Microsoft 365 Copilot, helps leaders analyze staffing, skills, and organizational structure using organizational and people skills data. It requires 50+ Copilot licenses and offers deployment controls, with public preview through March 2026 and general availability by December 2026.
Details:
Updated November 20, 2025: We have updated the timeline. Thank you for your patience.
[Introduction]
The Workforce Insights agent is a Microsoft 365 Copilot agent designed to help leaders and their support staff make informed, strategic decisions about organizational structure, staffing, and skills. Starting December 8, 2025, the Workforce Insights agent will be available in Frontier and can be found in the Microsoft 365 Copilot agent store. Additional features will roll out over the following month.
The Frontier program provides customers early, hands-on access to experimental Microsoft 365 Copilot innovations in their own environment. Features designated as "Frontier" are previews intended for evaluation and feedback. Availability and capabilities may change as these features are still in development.
The Workforce Insights agent uses two main data sources:
Organizational data: Enables insights into current staffing and team structure.
People Skills data: Powers skill-based queries and helps users find colleagues with specific skills.
Customers with Microsoft 365 Copilot and the Microsoft 365 Copilot in Productivity Apps service plan will see the Workforce Insights (Frontier) available to deploy in the Copilot Control Center within the Microsoft 365 admin center.
[When this will happen:]
Public Preview (Worldwide): Begins December 8th 2025 (previously mid-November) and completes by late March 2026.
General Availability (Worldwide): Begins late March 2026 and completes by late December 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-19
updated:
2025-11-21
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Deployment Issues
Without proper preparation, the deployment of the Workforce Insights agent may lead to system conflicts or failures, causing downtime for users.
- roles: IT Administrators, End Users
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide#settings-for-agents
User Confusion
Users may experience confusion regarding the new features and functionalities of the Workforce Insights agent, leading to decreased productivity.
- roles: End Users, Team Leaders
- references: https://learn.microsoft.com/copilot/microsoft-365/people-skills-overview
Data Mismanagement
If organizational and people skills data are not properly set up before deployment, it could result in inaccurate insights and recommendations, affecting decision-making.
- roles: Data Administrators, HR Managers
- references: https://learn.microsoft.com/viva/organizational-data
Access Control Issues
Without pre-configuration of access controls, unauthorized users may gain access to sensitive organizational data, leading to potential data breaches.
- roles: IT Security Officers, Compliance Officers
- references: https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide#settings-for-agents
Licensing Compliance
Failure to ensure that at least 50 Copilot licenses are active may prevent the agent from functioning, leading to service interruptions for users.
- roles: IT Administrators, Finance Managers
- references: https://learn.microsoft.com/copilot/microsoft-365/people-skills-overview
Configutation Options**
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Opportunities**
Enhanced Staffing Analysis
The Workforce Insights agent will provide advanced analytics on current staffing and team structures, allowing leaders to make data-driven decisions about workforce allocation and development. This will enhance strategic planning and improve overall organizational efficiency.
- next-steps: Identify key leadership roles that will benefit from these insights and provide training on how to effectively use the Workforce Insights agent. Schedule a pilot program to test the agent's features with selected teams.
- roles: HR Managers, Team Leaders, Department Heads
- references: https://learn.microsoft.com/copilot/microsoft-365/people-skills-overview, https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide#settings-for-agents
Skill-Based Resource Allocation
By leveraging the People Skills data, the Workforce Insights agent will enable organizations to identify employees with specific skills, facilitating better project assignments and team formations based on expertise.
- next-steps: Map out existing skills within the organization and ensure that the People Skills data is accurately set up in the tenant. Conduct workshops to familiarize employees with the skills identification features.
- roles: Project Managers, Team Leaders, HR Managers
- references: https://learn.microsoft.com/copilot/microsoft-365/people-skills-overview, https://learn.microsoft.com/viva/organizational-data
Improved Workforce Planning
The agent will provide guidance and best practices for workforce planning, helping organizations align their staffing needs with business objectives and anticipate future hiring requirements.
- next-steps: Engage with workforce planning teams to outline current challenges and objectives. Develop a framework for using the insights provided by the agent to inform strategic workforce planning sessions.
- roles: HR Managers, Strategic Planners, Executive Leadership
- references: https://learn.microsoft.com/copilot/microsoft-365/people-skills-overview, https://learn.microsoft.com/microsoft-365/admin/manage/manage-copilot-agents-integrated-apps?view=o365-worldwide#settings-for-agents
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-11-21 | MC Messages | [Introduction]
The Workforce Insights agent is a Microsoft 365 Copilot agent designed to help leaders and their support staff make informed, strategic decisions about organizational structure, staffing, and skills. Starting November 24, 2025, the Workforce Insights agent will be available in Frontier and can be found in the Microsoft 365 Copilot agent store. Additional features will roll out over the following month. The Frontier program provides customers early, hands-on access to experimental Microsoft 365 Copilot innovations in their own environment. Features designated as "Frontier" are previews intended for evaluation and feedback. Availability and capabilities may change as these features are still in development. The Workforce Insights agent uses two main data sources: Organizational data: Enables insights into current staffing and team structure. People Skills data: Powers skill-based queries and helps users find colleagues with specific skills. Customers with Microsoft 365 Copilot and the Microsoft 365 Copilot in Productivity Apps service plan will see the Workforce Insights (Frontier) available to deploy in the Copilot Control Center within the Microsoft 365 admin center. [When this will happen:] Public Preview (Worldwide): Begins mid-November 2025 and completes by late March 2026. General Availability (Worldwide): Begins late March 2026 and completes by late December 2026. | Updated November 20, 2025: We have updated the timeline. Thank you for your patience.
[Introduction] The Workforce Insights agent is a Microsoft 365 Copilot agent designed to help leaders and their support staff make informed, strategic decisions about organizational structure, staffing, and skills. Starting December 8, 2025, the Workforce Insights agent will be available in Frontier and can be found in the Microsoft 365 Copilot agent store. Additional features will roll out over the following month. The Frontier program provides customers early, hands-on access to experimental Microsoft 365 Copilot innovations in their own environment. Features designated as "Frontier" are previews intended for evaluation and feedback. Availability and capabilities may change as these features are still in development. The Workforce Insights agent uses two main data sources: Organizational data: Enables insights into current staffing and team structure. People Skills data: Powers skill-based queries and helps users find colleagues with specific skills. Customers with Microsoft 365 Copilot and the Microsoft 365 Copilot in Productivity Apps service plan will see the Workforce Insights (Frontier) available to deploy in the Copilot Control Center within the Microsoft 365 admin center. [When this will happen:] Public Preview (Worldwide): Begins December 8th 2025 (previously mid-November) and completes by late March 2026. General Availability (Worldwide): Begins late March 2026 and completes by late December 2026. |
| 2025-11-21 | MC Title | Introducing Workforce Insights agent in Frontier for Microsoft 365 Copilot | (Updated) Introducing Workforce Insights agent in Frontier for Microsoft 365 Copilot |
| 2025-11-21 | MC Last Updated | 11/18/2025 17:17:15 | 2025-11-20T19:45:50Z |
| 2025-11-21 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
| 2025-11-21 | MC Summary | The Workforce Insights agent, launching November 24, 2025, in Frontier for Microsoft 365 Copilot, helps leaders analyze staffing, skills, and organizational structure using organizational and people skills data. Available to organizations with 50+ Copilot licenses, it supports deployment control and requires setup of data prerequisites. | The Workforce Insights agent, launching December 8, 2025 in Frontier for Microsoft 365 Copilot, helps leaders analyze staffing, skills, and organizational structure using organizational and people skills data. It requires 50+ Copilot licenses and offers deployment controls, with public preview through March 2026 and general availability by December 2026. |
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