MC1181210 – Microsoft Viva: Copilot employee experience outcomes report with Viva Glint in the Copilot Analytics dashboard (archived)

Product:

Copilot, Entra, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Glint, Microsoft Viva Insights, Power BI, Teams

Platform:

Online, Teams And Surface Devices, Web, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

496654

Details:

Summary:
A new Power BI report in Microsoft Viva Insights links Microsoft 365 Copilot usage with employee sentiment from Viva Glint surveys. Available late 2025, it requires licenses, admin setup, and integration between Viva Glint and Viva Insights to analyze engagement, sentiment, and improve Copilot adoption.

Details:
A new Power BI report in Microsoft Viva Insights enables organizations to explore how Microsoft 365 Copilot usage influences employee experience sentiment, as measured by Viva Glint survey data. This report helps organizations analyze and segment data by Copilot usage patterns, sentiment outcomes, and organizational attributes to uncover deeper insights.
To access the report, users must have both a Viva Glint license and a Microsoft 365 Copilot license assigned.
This message is associated with Microsoft 365 Roadmap ID 496654.
[When this will happen:]
General Availability (Worldwide): Rollout will begin in late November 2025 and is expected to complete by mid-December 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-10-29

updated:
2025-10-29

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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linked item details

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summary for non-techies**

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Direct effects for Operations**

Integration Failure
If the integration between Viva Glint and Viva Insights is not properly set up, users will not be able to access the new Power BI report, leading to a lack of insights into employee sentiment and Copilot usage.
   - roles: Admins managing Copilot Analytics, Viva Insights users with access to Advanced Insights
   - references: https://learn.microsoft.com/viva/glint/setup/insights-integration, https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint

User Access Issues
Without proper license assignments for both Viva Glint and Microsoft 365 Copilot, users will be unable to access the report, resulting in frustration and decreased engagement.
   - roles: Viva Insights users with access to Advanced Insights, Admins managing Copilot Analytics
   - references: https://learn.microsoft.com/viva/glint/setup/access-with-azure-ad, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=496654

Data Validation Delays
If the data validation and processing steps are not followed, the report may contain inaccurate or incomplete data, leading to misguided decisions based on faulty insights.
   - roles: Viva Insights admins, Viva Glint admins
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint#3-data-validation-and-processing, https://learn.microsoft.com/viva/insights/advanced/analysis-intro " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/advanced/analysis-intro

Compliance Risks
Changes in data processing and storage may lead to compliance issues if not managed properly, risking data breaches or violations of confidentiality thresholds.
   - roles: Admins managing data compliance, Viva Insights users with access to Advanced Insights
   - references: https://learn.microsoft.com/viva/glint/setup/access-with-azure-ad, https://learn.microsoft.com/viva/glint/setup/insights-integration " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/glint/setup/insights-integration

Inadequate Training
If users are not adequately trained on how to utilize the new report, they may not leverage the insights effectively, leading to missed opportunities for improving employee experience.
   - roles: Viva Insights users with access to Advanced Insights, Admins managing Copilot Analytics
   - references: https://learn.microsoft.com/viva/insights/advanced/analysis-intro, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=496654

Configutation Options**

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Opportunities**

Enhanced Employee Sentiment Analysis
Utilizing the new Power BI report to correlate Copilot usage with employee sentiment allows organizations to identify specific areas where Copilot can improve employee experience. This insight can lead to targeted training and support for employees, enhancing overall productivity and satisfaction.
   - next-steps: Conduct workshops to train HR and team leaders on interpreting the Power BI report data. Establish a feedback loop to continuously monitor sentiment changes post-Copilot usage.
   - roles: HR Managers, Team Leaders, IT Administrators
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=496654

Optimized Copilot Adoption Strategies
The integration of Viva Glint and Viva Insights can help identify patterns in Copilot usage that correlate with positive employee sentiment. By understanding these patterns, organizations can tailor their Copilot adoption strategies to enhance user engagement and satisfaction.
   - next-steps: Analyze initial report findings to develop targeted communication strategies for promoting Copilot features. Schedule regular review meetings to assess adoption strategies and their effectiveness.
   - roles: Change Management Officers, IT Support Teams, Department Managers
   - references: https://learn.microsoft.com/viva/glint/setup/access-with-azure-ad, https://learn.microsoft.com/viva/insights/advanced/analysis-intro

Data-Driven Decision Making
The availability of detailed insights from the Copilot employee experience outcomes report enables data-driven decision-making processes. This can help leadership understand the impact of technology on employee sentiment and make informed decisions about future IT investments and strategies.
   - next-steps: Create a dashboard for leadership that summarizes key insights from the report. Schedule quarterly reviews to discuss findings and adjust IT strategies accordingly.
   - roles: C-Level Executives, IT Directors, Business Analysts
   - references: https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint#3-data-validation-and-processing, https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/insights/advanced/admin/import-survey-glint

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

Microsoft is introducing a new feature that combines two of its tools, Microsoft Viva Insights and Viva Glint, to help organizations better understand how their employees feel about using Microsoft 365 Copilot. Think of it like combining a fitness tracker with a mood journal. The fitness tracker (Viva Insights) records how often you exercise (use Copilot), while the mood journal (Viva Glint) captures how you feel about your workouts (your sentiment about using Copilot). By bringing these two together, organizations can see if using Copilot is making employees happier or more engaged.

This new feature will be available in late 2025 and will require some setup. Just like setting up a new smartphone, you need to make sure you have the right apps (licenses) and connect them properly (integration). Admins will need to ensure that employees have both the Viva Glint and Microsoft 365 Copilot licenses and that the systems are set up to talk to each other. This involves matching employee records and ensuring the right data is shared between the tools.

Once everything is set up, a new report will be available in Power BI, a tool that helps visualize data. This report will show how using Copilot affects employee sentiment, helping organizations find patterns, successes, and areas for improvement. It's like getting a report card that shows not just your grades (Copilot usage) but also how you felt about each subject (employee sentiment).

For those managing this setup, it's important to follow the steps carefully to ensure the data is accurate and secure. This includes assigning the right roles to users who will analyze the data and making sure all the necessary connections are in place. The goal is to use this information to enhance how Copilot is adopted and improve the overall employee experience.