check before: 2025-11-01
Product:
Copilot, Microsoft 365 Copilot, Microsoft Viva, Microsoft Viva Insights, SharePoint
Platform:
Online, Web, World tenant
Status:
In development
Change type:
Admin impact, New feature, Updated message
Links:
Details:
Summary:
Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, with enhanced insights in the Copilot Dashboard Adoption tab. Public preview starts February 2026, general availability in June 2026, affecting organizations with 50+ Copilot licenses.
Details:
Updated February 23, 2026: We have updated the timeline. Thank you for your patience.
[Introduction]
We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be:
Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit
Built by employees, your organization, Microsoft, or Microsoft partners
This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis.
[When this will happen:]
Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January).
General Availability (Worldwide): Begins rolling out in June 2026 (previously March), expected to complete by end of June 2026 (previously end of March).
Change Category:
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Scope:
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Release Phase:
General Availability, Preview
Created:
2025-10-07
updated:
2026-02-24
Public Preview Start Date
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Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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Pictures
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summary for non-techies**
Microsoft is introducing the Agent Dashboard in Viva Copilot Analytics, enabling organizations with 50 or more Copilot licenses to track the usage and performance of their digital assistants, providing insights into adoption trends and facilitating informed decision-making for administrators.
Direct effects for Operations**
User Adoption Issues
Without proper preparation, users may struggle to adopt the new Agent Dashboard, leading to confusion and decreased productivity as they navigate unfamiliar features.
- roles: Adoption Specialists, End Users
- references: https://learn.microsoft.com/en-us/viva/insights/copilot-analytics-introduction
Training Gaps
Insufficient training on the new dashboard may result in users not fully utilizing its features, leading to underperformance in tracking agent metrics and Copilot credit usage.
- roles: Training Coordinators, End Users
- references: https://learn.microsoft.com/viva/insights/advanced/setup-maint/manager-settings#minimum-group-size
Data Misinterpretation
Users may misinterpret the data presented in the new dashboard without adequate guidance, leading to incorrect conclusions about agent performance and usage.
- roles: Data Analysts, Leaders
- references: https://learn.microsoft.com/en-us/viva/insights/copilot-analytics-introduction
Access Control Issues
If access to the Agent Dashboard is not managed properly, unauthorized users may gain insights into sensitive data, leading to potential data privacy concerns.
- roles: Administrators, Compliance Officers
- references: https://learn.microsoft.com/en-us/viva/insights/advanced/setup-maint/manager-settings#minimum-group-size
Increased Support Requests
The introduction of the new dashboard without preparation may lead to a spike in support requests as users encounter issues or have questions about the new features.
- roles: IT Support Staff, End Users
- references: https://learn.microsoft.com/en-us/viva/insights/copilot-analytics-introduction
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-02-24 | MC Last Updated | 01/16/2026 00:44:25 | 2026-02-23T18:36:52Z |
| 2026-02-24 | MC Messages | Updated January 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January). General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026). | Updated February 23, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January). General Availability (Worldwide): Begins rolling out in June 2026 (previously March), expected to complete by end of June 2026 (previously end of March). |
| 2026-02-24 | MC End Time | 04/30/2026 09:00:00 | 2026-07-31T09:00:00Z |
| 2026-02-24 | MC Summary | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out from February to March 2026. It offers detailed metrics, retention trends, and top agent insights, accessible via Viva Insights for organizations with 50+ Copilot licenses. | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, with enhanced insights in the Copilot Dashboard Adoption tab. Public preview starts February 2026, general availability in June 2026, affecting organizations with 50+ Copilot licenses. |
| 2026-01-16 | MC Messages | Updated November 6, 2025: We have updated the timeline. Thank you for your patience.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in January 2026 (previously late November 2025), expected to complete by end of January 2026 (previously late November 2025). General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026). | Updated January 15, 2026: We have updated the timeline. Thank you for your patience.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in early February 2026 (previously January), expected to complete by mid-February 2026 (previously end of January). General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026). |
| 2026-01-16 | MC Last Updated | 11/06/2025 23:12:38 | 2026-01-16T00:44:25Z |
| 2026-01-16 | MC Summary | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out publicly in January 2026 and generally available by March 2026. It offers detailed metrics, retention trends, and top agent insights, enhancing the existing Copilot Dashboard Adoption tab. | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out from February to March 2026. It offers detailed metrics, retention trends, and top agent insights, accessible via Viva Insights for organizations with 50+ Copilot licenses. |
| 2025-11-07 | MC Last Updated | 10/14/2025 01:55:16 | 2025-11-06T23:12:38Z |
| 2025-11-07 | MC Messages | Updated October 13, 2025: We have updated the message, so images show as intended. Thank you for your feedback.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025. General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026. | Updated November 6, 2025: We have updated the timeline. Thank you for your patience.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in January 2026 (previously late November 2025), expected to complete by end of January 2026 (previously late November 2025). General Availability (Worldwide): Begins rolling out in March 2026 (previously early February 2026), expected to complete by end of March 2026 (previously late February 2026). |
| 2025-11-07 | MC End Time | 04/01/2026 09:00:00 | 2026-04-30T09:00:00Z |
| 2025-11-07 | MC Summary | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for detailed insights on agent adoption and Copilot credit usage. Rolling out from November 2025 (preview) to February 2026 (general availability), it targets organizations with 50+ Copilot licenses, enhancing adoption tracking and management within Viva Insights. | Microsoft Viva Copilot Analytics introduces a new Agent Dashboard for tracking agent adoption and Copilot credit usage, rolling out publicly in January 2026 and generally available by March 2026. It offers detailed metrics, retention trends, and top agent insights, enhancing the existing Copilot Dashboard Adoption tab. |
| 2025-10-14 | MC Messages | [Introduction]
We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025. General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026. | Updated October 13, 2025: We have updated the message, so images show as intended. Thank you for your feedback.
[Introduction] We're introducing the Agent Dashboard, a new dashboard available as part of Copilot Analytics in Microsoft Viva. This dashboard provides visibility into key agent adoption trends and associated Copilot credit usage. It supports insights into agents used within Microsoft 365 Copilot, which may be: Built using Microsoft Copilot Studio, SharePoint, or the Microsoft 365 Agents Toolkit Built by employees, your organization, Microsoft, or Microsoft partners This release also enhances the Adoption tab of the Copilot Dashboard, allowing users to view agent insights directly and access the Agent Dashboard for deeper analysis. [When this will happen:] Public Preview (Worldwide): Begins rolling out in late November 2025, expected to complete by late November 2025. General Availability (Worldwide): Begins rolling out in early February 2026, expected to complete by late February 2026. |
| 2025-10-14 | MC Title | Microsoft Viva Copilot Analytics launches new agent dashboard | (Updated) Microsoft Viva Copilot Analytics launches new agent dashboard |
| 2025-10-14 | MC Last Updated | 10/07/2025 01:01:45 | 2025-10-14T01:55:16Z |
| 2025-10-14 | MC MessageTagNames | New feature, Admin impact | Updated message, New feature, Admin impact |
Last updated 3 weeks ago ago
