MC1147389 – (Updated) Microsoft Teams: AI workflows powered by Microsoft 365 Copilot

Product:

Copilot, Microsoft 365 Copilot, Teams

Platform:

Mac, Online, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Admin impact, Feature update, Updated message, User impact

Links:

500379

Details:

Summary:
AI Workflows in the Teams Workflows app use Microsoft 365 Copilot to automate tasks via scheduled prompts and templates, available to licensed users. Rolling out late 2025 to early 2026, the feature is off by default and requires enabling the Workflows app in Teams. Admin controls allow disabling it.

Details:
Updated October 17, 2025: We have updated the rollout timeline below. Thank you for your patience.
Introduction
AI Workflows in the Workflows app for Microsoft Teams provide users with intelligent automation templates powered by Microsoft 365 Copilot. These workflows are powered by scheduled Copilot prompts through predefined templates for easier setup, helping users automate complex tasks and streamline daily operations. Admins can enable this feature by allowing access to the Workflows app in Teams.
This feature is available only to users with a Microsoft 365 Copilot license.
This message applies to Teams for Web and Mac.
This message is associated with Microsoft 365 Roadmap ID 500379.
When this will happen
Targeted Release: Rolling out late September 2025; expected completion by early October 2025.
General Availability (Worldwide): Rolling out late January 2026 (previously mid-October); expected completion by mid-February 2026 (previously late October).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-09-04

updated:
2025-10-18

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
If the Workflows app is enabled without proper training, users may struggle to utilize the new AI workflows effectively, leading to confusion and decreased productivity.
   - roles: End Users, Team Leaders
   - references: https://learn.microsoft.com/copilot/microsoft-365/scheduled-prompts, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=500379

Increased Support Requests
Unprepared users may encounter issues with the new AI workflows, resulting in a surge of support requests to IT, straining resources and delaying response times.
   - roles: IT Support Staff, Helpdesk Agents
   - references: https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences, https://config.office.com/officeSettings/officePolicies

Data Privacy Concerns
The introduction of AI workflows that interact with user data may raise privacy concerns among users if not communicated properly, potentially leading to distrust in the system.
   - roles: Compliance Officers, Data Protection Officers
   - references: https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences#admin-controls-for-optional-connected-experiences, https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoft-365-apps/privacy/optional-connected-experiences

Configutation Options**

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Opportunities**

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Potentional Risks**

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Data Protection**

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IT Security**

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explanation for non-techies**

Microsoft Teams is introducing a new feature called AI Workflows, powered by Microsoft 365 Copilot, which is designed to help automate tasks and streamline daily operations. Think of it like having a personal assistant who knows your routine and can help you manage your tasks more efficiently. This feature will be available to users who have a Microsoft 365 Copilot license and will be rolled out in phases from late 2025 to early 2026.

Imagine you have a busy day ahead with multiple meetings, emails, and reports to handle. AI Workflows can be compared to a digital secretary who organizes your day by setting reminders, scheduling tasks, and even suggesting the best times to complete certain activities. This is achieved through predefined templates that use scheduled prompts from Copilot, making it easier for users to set up and automate complex tasks.

For those managing IT or administrative roles, enabling this feature is like unlocking a new tool in your team's toolkit. By allowing access to the Workflows app in Teams, you provide your team with the ability to automate repetitive tasks, which can lead to increased productivity and more time for strategic thinking.

If you decide that this feature isn't right for your organization, you have the option to disable it using Cloud Policy settings. This is similar to choosing not to use a particular app on your smartphone because it doesn't fit your needs.

In summary, AI Workflows in Microsoft Teams offers a way to simplify and automate daily tasks, much like having a digital assistant to help manage your workload. It's a feature that can be turned on or off based on your organization's preferences, providing flexibility and control over how technology is used to enhance productivity.