check before: 2025-03-15
Product:
Teams
Platform:
Mac, Online, Windows Desktop, World tenant
Status:
Scheduled
Change type:
New feature, Updated message, User impact
Links:
Details:
Summary:
Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in May 2025 for targeted release and in July 2025 for general availability. No admin action is required, but notifying users is recommended.
Details:
Updated July 9, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913.
[When this will happen:]
Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025.
General Availability (Worldwide): We will begin rolling out late July 2025 (previously mid-June) and expect to complete by early August 2025 (previously late June).
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability, Targeted Release
Created:
2025-01-30
updated:
2025-07-11
Task Type
XXXXXXX ... free basic plan only
Docu to Check
XXXXXXX ... free basic plan only
MS How does it affect me
XXXXXXX ... free basic plan only
MS Preperations
XXXXXXX ... free basic plan only
MS Urgency
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
linked item details
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Confusion
Users may experience confusion if they are not informed about the new keyboard shortcuts, leading to inefficiencies in their workflow as they may not know how to utilize the new feature effectively.
- roles: End Users, Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913
Increased Support Requests
Without prior notification, users may encounter issues or have questions regarding the new keyboard shortcuts, resulting in an increase in support requests and potential delays in response times.
- roles: Support Staff, IT Administrators
- references: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
Microsoft Teams is introducing a new feature that allows users to apply keyboard shortcuts from other chat and meeting applications directly within Teams. Imagine you've been driving a particular car for years, and you know exactly where all the controls are. Now, you switch to a new car, but it has a feature that lets you rearrange the controls to match your old car. This way, you don't have to relearn where everything is; you can drive comfortably and efficiently, just like before.
This update means that if you're used to certain shortcuts from other platforms, you can continue using them in Teams by selecting a layout in the settings. It's like having the option to keep using your favorite car's setup, even when you switch to a new model. The rollout for this feature will begin in May 2025 for targeted users and will be available to everyone by July 2025. No administrative action is needed to implement this change, but it might be helpful to inform your team about this update so they can take advantage of it. This way, everyone can maintain their productivity and comfort while using Microsoft Teams.
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
change history
| Date | Property | old | new |
| 2025-07-11 | MC Feature Status | Scheduled | |
| 2025-07-10 | MC Last Updated | 06/13/2025 18:32:02 | 2025-07-09T15:55:33Z |
| 2025-07-10 | MC Messages | Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May). | Updated July 9, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out late July 2025 (previously mid-June) and expect to complete by early August 2025 (previously late June). |
| 2025-07-10 | MC End Time | 08/11/2025 09:00:00 | 2025-09-15T09:00:00Z |
| 2025-07-10 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in early May 2025 for targeted release and mid-June 2025 for general availability. No admin action is required, but user notification and documentation updates are recommended. | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in May 2025 for targeted release and in July 2025 for general availability. No admin action is required, but notifying users is recommended. |
| 2025-06-28 | MC Feature Status | Scheduled | |
| 2025-06-14 | MC Last Updated | 03/28/2025 17:36:37 | 2025-06-13T18:32:02Z |
| 2025-06-14 | MC Messages | Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. | Updated June 13, 2025: We have updated the timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-June 2025 (previously mid-May) and expect to complete by late June 2025 (previously late May). |
| 2025-06-14 | MC End Time | 07/14/2025 09:00:00 | 2025-08-11T09:00:00Z |
| 2025-06-14 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a communication or meeting layout in the settings. Rollout starts in May 2025, with no admin action required. Notify users and update documentation as needed. | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in the settings. The rollout will start in early May 2025 for targeted release and mid-June 2025 for general availability. No admin action is required, but user notification and documentation updates are recommended. |
| 2025-06-06 | MC Feature Status | Scheduled | |
| 2025-06-04 | MC Feature Status | Scheduled | |
| 2025-03-29 | MC Last Updated | 02/28/2025 18:12:09 | 2025-03-28T17:36:37Z |
| 2025-03-29 | MC Messages | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April). | Updated March 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early May 2025 and expect to complete by mid-May 2025. General Availability (Worldwide): We will begin rolling out mid-May 2025 and expect to complete by late May 2025. |
| 2025-03-29 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended. | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a communication or meeting layout in the settings. Rollout starts in May 2025, with no admin action required. Notify users and update documentation as needed. |
| 2025-03-29 | MC End Time | 06/09/2025 09:00:00 | 2025-07-14T09:00:00Z |
| 2025-03-29 | MC prepare | This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=472913 | This rollout will happen automatically with no admin action required. You may want to notify your users about this change and update any relevant documentation as appropriate.
https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=472913 |
| 2025-03-01 | MC MessageTagNames | New feature, User impact | Updated message, New feature, User impact |
| 2025-03-01 | MC Summary | Users can now use third-party chat and meeting keyboard shortcuts in Microsoft Teams by selecting a layout in settings. The rollout starts in early April 2025 for Targeted Release and mid-April 2025 for General Availability. No admin action is required, but user notification and documentation updates are recommended. | |
| 2025-03-01 | MC Last Updated | 01/30/2025 01:32:50 | 2025-02-28T18:12:09Z |
| 2025-03-01 | MC Messages | Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications.
This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out mid-March 2025 and expect to complete by late March 2025. General Availability (Worldwide): We will begin rolling out early April 2025 and expect to complete by mid-April 2025. | Updated February 28, 2025: We have updated the rollout timeline below. Thank you for your patience.
Users familiar with keyboard shortcuts from third-party chat and meeting applications can use those same shortcuts in Microsoft Teams. To enable this, go to the Settings and more button in the upper right, access the keyboard shortcuts dialog, and select a communication or meeting layout. This allows users to apply the shortcuts they are used to from other applications. This message is associated with Microsoft 365 Roadmap ID 472913. [When this will happen:] Targeted Release: We will begin rolling out early April 2025 (previously mid-March) and expect to complete by mid-April 2025 (previously late March). General Availability (Worldwide): We will begin rolling out mid-April 2025 (previously early April) and expect to complete by late April 2025 (previously mid-April). |
| 2025-03-01 | MC Title | Microsoft Teams: Third-party chat and meeting keyboard shortcut support | (Updated) Microsoft Teams: Third-party chat and meeting keyboard shortcut support |
| 2025-03-01 | MC End Time | 05/26/2025 09:00:00 | 2025-06-09T09:00:00Z |
Last updated 4 months ago ago
