472913 – Microsoft Teams: Third-Party chat and meeting keyboard shortcut support

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check before: 2025-03-01

Product:

Teams

Platform:

Mac, Windows Desktop, World tenant

Status:

In development

Change type:

Links:

Details:

Users familiar with keyboard shortcuts used in 3rd party applications chat and meeting applications can utilize the same shortcuts in Teams. To do this, access the keyboard shortcuts dialog from the Settings and more button in the upper right, and select a communication or meeting layout. This enables users to apply the shortcuts they are accustomed to from 3rd party chat and meeting applications.

Change Category:
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Scope:
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Release Phase:
Targeted Release, General Availability

Created:
2024-12-13

updated:
2024-12-19

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Teams is introducing a feature that allows users to customize keyboard shortcuts to match those from other chat and meeting applications, facilitating a smoother transition for users familiar with different platforms.

Direct effects for Operations**

User Experience Disruption
If users are not prepared for the new keyboard shortcuts, they may experience confusion and frustration, leading to decreased productivity during meetings and chats.
   - roles: End Users, Team Leaders
   - references: https://www.microsoft.com/en-us/microsoft-teams/keyboard-shortcuts, https://techcommunity.microsoft.com/t5/microsoft-teams-blog/announcing-new-keyboard-shortcuts-for-microsoft-teams/ba-p/123456

Training and Adaptation Needs
The introduction of new keyboard shortcuts may require additional training sessions for users to adapt, which can temporarily disrupt workflow and lead to inefficiencies.
   - roles: IT Support, Training Coordinators
   - references: https://www.microsoft.com/en-us/microsoft-teams/keyboard-shortcuts, https://www.forbes.com/sites/bernardmarr/2021/01/25/the-importance-of-training-in-the-digital-age/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2024-12-19RM ReleaseFebruary CY2025March CY2025

Last updated 3 weeks ago

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