MC1168294 – (Updated) Microsoft Teams: Apps now supported in Shared Channels

Product:

Teams, Windows

Platform:

Android, Developer, iOS, Mac, Online, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Admin impact, New feature, Updated message, User impact

Links:

505791

Details:

Summary:
Microsoft Teams now supports apps in Shared Channels, allowing users to add bots, tabs, and message extensions directly. Rollout starts mid-October 2025 (targeted) and mid-January 2026 (general). Apps must be added per channel with new governance controls. Admins and developers should update policies and app manifests accordingly.

Details:
Updated November 14, 2025: We have updated the timeline. Thank you for your patience.
Introduction
We're excited to announce that Microsoft Teams now supports apps in Shared Channels. This update enables richer collaboration scenarios across teams and organizations by allowing users to add and use apps-including bots, tabs, and message extensions-directly within Shared Channels. This change aligns with customer feedback requesting more consistent and flexible app experiences across collaboration spaces. Support for apps in Private Channels will follow the same model, ensuring a unified experience for users and developers.
This message is associated with Roadmap ID 505791 and applies to Teams for Windows desktop, Teams for Mac desktop, Teams for the web, and Teams for iOS/Android.
When this will happen:
Targeted Release: Rollout begins in mid-October 2025 and is expected to complete in late October 2025
General availability (Worldwide): Rollout begins in mid-January 2026 (previously early November 2025) and is expected to complete in late January 2026 (previously late November 2025).

Change Category:
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Scope:
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Release Phase:
General Availability, Targeted Release

Created:
2025-10-08

updated:
2025-11-15

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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summary for non-techies**

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Direct effects for Operations**

Increased User Confusion
Users may be confused about the new app addition process, as apps must be added per channel rather than at the team level, leading to potential disruptions in workflow.
   - roles: End Users, Helpdesk Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Governance and Compliance Risks
Without proper preparation, the introduction of apps in Shared Channels may lead to compliance issues if apps are not vetted or controlled according to organizational policies.
   - roles: Admins, Compliance Officers
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Increased Support Requests
The change may lead to a spike in support requests as users encounter issues with app permissions and functionality in Shared Channels, overwhelming helpdesk resources.
   - roles: Helpdesk Staff, IT Support
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Configutation Options**

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Opportunities**

Enhanced Collaboration with Apps in Shared Channels
The ability to add apps directly to Shared Channels can significantly enhance collaboration by allowing teams to use essential tools without switching between applications. This leads to a more streamlined workflow and can improve productivity.
   - next-steps: Identify key apps that can be integrated into Shared Channels to facilitate specific team workflows. Conduct training sessions for users on how to utilize these apps effectively within Teams.
   - roles: Team Leaders, Project Managers, Collaboration Specialists
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Governance Control for App Management
With new governance controls, channel owners can manage who can add apps to Shared Channels. This enhances security and compliance by ensuring that only approved apps are used, reducing risks associated with unauthorized applications.
   - next-steps: Review current app governance policies and update them to reflect the new controls. Conduct workshops for channel owners to understand their responsibilities in managing app access.
   - roles: IT Administrators, Compliance Officers, Channel Owners
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Improved User Experience with Customizable App Settings
The new feature allows for channel-specific app settings, which can tailor the user experience to meet the unique needs of different teams. This customization can lead to higher user satisfaction and engagement.
   - next-steps: Gather feedback from users about their app preferences and requirements. Collaborate with developers to customize app functionalities based on this feedback for better alignment with user needs.
   - roles: User Experience Designers, Product Managers, IT Support Staff
   - references: https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=505791

Potentional Risks**

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Data Protection**

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IT Security**

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Hypothetical Work Council Statement**

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DPIA Draft**

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explanation for non-techies**

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