check before: 2026-01-30
Product:
Microsoft 365 suite, Outlook
Platform:
Online, World tenant
Status:
Change type:
Admin impact, Feature update, Retirement, Updated message, User impact
Links:
Details:
Summary:
Outlook’s Events from email feature requires providers to adopt Schema.org markup for reliable calendar event extraction. Legacy extraction is fragile and unsupported, causing errors and missing events. Providers should transition early to maintain accuracy; 94% still use legacy. Contact txppro@microsoft.com for onboarding assistance.
Details:
Updated December 8, 2025: We have updated the content and timeline. Thank you for your patience.
[Introduction]
Outlook's Events from email feature helps users stay organized by automatically adding reservations such as flights, hotels, rental cars, and deliveries to their calendars. To improve reliability and ensure this feature continues to work smoothly, we strongly encourage all providers to adopt Schema.org markup in their transactional emails. This change aligns with industry standards and improves accuracy, consistency, and long-term support.
Until now, Outlook has relied on legacy extraction to support this feature. However:
Legacy extraction is fragile, and once templates fail, they cannot be fixed.
We are receiving increasing reports of incorrect or missing events.
It is technically impossible to make further improvements to the old stack.
Without migration to Schema.org, the quality and reliability of event extraction will continue to degrade over time.
Screenshot of Settings > Calendar > Events from email
[When this will happen:]
We encourage providers to transition to Schema.org as early as possible, as continued reliance on legacy support is not sustainable. Organizations that do not migrate may experience a gradual decline in the accuracy, reliability, and consistency of automatically generated events. These issues cannot be fixed on the legacy stack, the only long-term solution is migration to Schema.org standards.
Change Category:
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Scope:
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Release Phase:
Created:
2025-09-25
updated:
2025-12-09
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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Pictures
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summary for non-techies**
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Direct effects for Operations**
Event Extraction Reliability
Without migration to Schema.org, users will experience increasing failures, missing events, and incorrect calendar entries over time due to reliance on fragile legacy extraction methods.
- roles: End Users, IT Support Staff
- references: https://schema.org/
User Experience Degradation
Users relying on Outlook's Events from email feature will face a decline in the accuracy and reliability of automatically generated events, leading to frustration and potential scheduling conflicts.
- roles: End Users, Project Managers
- references: https://schema.org/
Increased Support Requests
As event extraction fails, IT support staff will likely see a rise in support requests from users experiencing issues with calendar events, impacting their workload and response times.
- roles: IT Support Staff, Helpdesk Staff
- references: https://schema.org/
Engagement Metrics
Organizations that do not transition to Schema.org may see a decline in engagement metrics related to calendar events, as users may miss important appointments or reminders.
- roles: Marketing Teams, End Users
- references: https://schema.org/
Provider Communication Challenges
Organizations may face challenges in communicating with partners and providers about the need to adopt Schema.org, leading to delays in necessary transitions and continued reliance on outdated methods.
- roles: Procurement Teams, IT Management
- references: https://schema.org/
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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change history
| Date | Property | old | new |
| 2025-12-09 | MC prepare | Identify providers (e.g., airlines, hotels, travel agencies, and delivery partners) that send confirmation emails to your users.
Work with those providers to adopt Schema.org markup for supported scenarios. If you'd like assistance onboarding a provider to schema.org, please reach out to txppro@microsoft.com along with your provider details. Communicate this change to helpdesk staff. [Compliance considerations] No compliance considerations identified, review as appropriate for your organization. https://schema.org/ mailto:txppro@microsoft.com | Identify your Corporate travel partner(s) that are sending booking confirmation emails to your employees and reach out to them for adopting Schema.org support
To determine whether a provider is using Legacy or Schema.org, you can safely assume most providers are still on Legacy- our data shows that 94% of providers remain on legacy extraction. To get more assistance on onboarding a provider to Schema.org, please reach out to txppro@microsoft.com along with your provider details/contacts and the domains from which these mails are sent, so they can be whitelisted. A detailed onboarding & testing process will be shared. Communicate this change to helpdesk staff. [Compliance considerations] No compliance considerations identified, review as appropriate for your organization. https://schema.org/ mailto:txppro@microsoft.com |
| 2025-12-09 | MC MessageTagNames | Feature update, User impact, Admin impact, Retirement | Updated message, Feature update, User impact, Admin impact, Retirement |
| 2025-12-09 | MC Summary | Outlook’s Events from email feature will retire legacy extraction by January 31, 2026. After that, only emails with Schema.org markup will support automatic event creation. Organizations should work with providers to adopt Schema.org for reliable calendar extraction and improved event accuracy. | Outlook’s Events from email feature requires providers to adopt Schema.org markup for reliable calendar event extraction. Legacy extraction is fragile and unsupported, causing errors and missing events. Providers should transition early to maintain accuracy; 94% still use legacy. Contact txppro@microsoft.com for onboarding assistance. |
| 2025-12-09 | MC Last Updated | 09/25/2025 00:52:37 | 2025-12-08T18:50:58Z |
| 2025-12-09 | MC Messages | [Introduction]
Outlook's Events from email feature helps users stay organized by automatically adding reservations such as flights, hotels, rental cars, and deliveries to their calendars. To improve reliability and ensure this feature continues to work smoothly, we strongly encourage all providers to adopt Schema.org markup in their transactional emails. This change aligns with industry standards and improves accuracy, consistency, and long-term support. Until now, Outlook has relied on legacy extraction to support this feature. However: Legacy extraction is fragile, and once templates fail, they cannot be fixed. We are receiving increasing reports of incorrect or missing events. It is technically impossible to make further improvements to the old stack. By January 2026, the old extraction stack will no longer be supported. Screenshot of Settings > Calendar > Events from email [When this will happen:] Legacy extraction will be retired on January 31, 2026. After this date, only emails using Schema.org markup will be supported for automatic event extraction. | Updated December 8, 2025: We have updated the content and timeline. Thank you for your patience.
[Introduction] Outlook's Events from email feature helps users stay organized by automatically adding reservations such as flights, hotels, rental cars, and deliveries to their calendars. To improve reliability and ensure this feature continues to work smoothly, we strongly encourage all providers to adopt Schema.org markup in their transactional emails. This change aligns with industry standards and improves accuracy, consistency, and long-term support. Until now, Outlook has relied on legacy extraction to support this feature. However: Legacy extraction is fragile, and once templates fail, they cannot be fixed. We are receiving increasing reports of incorrect or missing events. It is technically impossible to make further improvements to the old stack. Without migration to Schema.org, the quality and reliability of event extraction will continue to degrade over time. Screenshot of Settings > Calendar > Events from email [When this will happen:] We encourage providers to transition to Schema.org as early as possible, as continued reliance on legacy support is not sustainable. Organizations that do not migrate may experience a gradual decline in the accuracy, reliability, and consistency of automatically generated events. These issues cannot be fixed on the legacy stack, the only long-term solution is migration to Schema.org standards. |
| 2025-12-09 | MC Action Required By | 12/15/2025 09:00:00 | 2026-01-30T09:00:00Z |
| 2025-12-09 | MC Title | Support for Events from email in Outlook is changing—Schema.org markup required for reliable calendar extraction | (Update)Support for Events from email in Outlook is changing—Schema.org markup required for reliable calendar extraction |
| 2025-12-09 | MC How Affect | Who is affected:
Organizations whose users rely on Outlook's Events from email feature. Partners and providers who send transactional emails (e.g., airlines, hotels, travel agencies, delivery services). What will happen: Emails that rely on legacy extraction will stop generating events after January 2026. Emails using Schema.org markup will continue to generate calendar events automatically. Partners using Schema.org markup report up to 30% higher engagement and more reliable event extraction. | Who is affected:
Organizations whose users rely on Outlook's Events from email feature. Partners and providers who send transactional emails (e.g., airlines, hotels, travel agencies, delivery services). What will happen: Emails that continue to rely on legacy extraction may experience increasing failures, missing events, and incorrect calendar entries over time. Emails using Schema.org markup will continue to generate calendar events automatically. Partners using Schema.org markup report up to 30% higher engagement and more reliable event extraction. |
Last updated 4 weeks ago ago
