MC1135399 – (Updated) Reporting labels retirement in Teams admin center (archived)

Product:

Microsoft 365 admin center, Teams

Platform:

Mac, Online, US Instances, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Admin impact, Retirement, Updated message

Links:

495830

Details:

Summary:
Starting September 15, 2025, Teams Admin Center's Reporting Labels feature will retire, replaced by a unified upload page for managing building and endpoint data for Call Analytics and Call Quality Dashboard. Rollout occurs September-October 2025, simplifying data management without compliance concerns. Existing CQD files transfer automatically.

Details:
Updated September 24, 2025: We have updated the timeline. Thank you for your patience.
Introduction
Starting September 15, 2025, the Reporting Labels feature in Teams Admin Center will be retired. It will be replaced with a new unified upload page that streamlines the management of building and endpoint data for Teams reporting. This update simplifies data handling by consolidating inputs for both Call Analytics and Call Quality Dashboard (CQD).
This message is associated with Microsoft 365 Roadmap ID 495830.
When this will happen
General Availability (Worldwide): Rollout begins early September 2025 and completes by mid-September 2025.
General Availability (GCC): Rollout begins early September 2025 and completes by mid-October 2025.
MSIT Deployment: Begins early June 2025.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-08-15

updated:
2025-09-24

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Retirement of Reporting Labels
Users will lose the ability to manage building and endpoint data separately, potentially leading to confusion during the transition period.
   - roles: Teams Administrators, IT Support Staff
   - references: https://learn.microsoft.com/microsoftteams/cqd-upload-tenant-building-data, https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard

Data Management Complexity
Without preparation, users may struggle with the new unified upload page, leading to delays in data reporting and analytics.
   - roles: Data Analysts, Teams Administrators
   - references: https://learn.microsoft.com/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality, https://www.microsoft.com/microsoft-365/roadmap?id=495830

User Experience Disruption
The change may disrupt the workflow of users who rely on Reporting Labels for call analytics, resulting in decreased productivity.
   - roles: End Users, Teams Administrators
   - references: https://learn.microsoft.com/microsoftteams/learn-more-about-site-upload, https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard " target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard

Increased Support Requests
The transition may lead to an increase in support requests from users unfamiliar with the new system, straining IT resources.
   - roles: IT Support Staff, Helpdesk Personnel
   - references: https://learn.microsoft.com/microsoftteams/cqd-upload-tenant-building-data, https://www.microsoft.com/microsoft-365/roadmap?id=495830

Potential Data Loss
If users do not prepare their building files adequately, there is a risk of data loss during the transition to the new upload page.
   - roles: Data Analysts, Teams Administrators
   - references: https://learn.microsoft.com/microsoftteams/cqd-what-is-call-quality-dashboard, https://learn.microsoft.com/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/microsoftteams/use-call-analytics-to-troubleshoot-poor-call-quality

Configutation Options**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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