MC1038683 – (Updated) Microsoft Viva Learning: Copilot Academy will be available for all Microsoft 365 users (archived)

Product:

Copilot, Microsoft 365 Copilot, Microsoft 365 suite, Microsoft Viva, Microsoft Viva Learning, Teams

Platform:

Online, Teams And Surface Devices, Web, Windows Desktop, World tenant

Status:

Launched

Change type:

Admin impact, New feature, Updated message, User impact

Links:

479415

Details:

Summary:
Microsoft Viva Learning's Copilot Academy will be available to all Microsoft 365 users starting late April 2025. Admins can manage access settings, and the academy will be accessible by default under the Academies tab. Monthly notifications will be sent to licensed users. No admin action is required before the rollout.

Details:
Updated April 23, 2025: We have updated the timeline below. Thank you for your patience.
Coming soon: The Microsoft Copilot Academy will be accessible to all Microsoft 365 users. Admins will have the option to select their preferred access settings for Copilot Academy. Before this update, Copilot Academy is available to users with a Microsoft 365 Copilot license. This message is associated with Microsoft 365 Roadmap ID 479415.
[When this will happen:]
Public Preview: We will begin rolling out early April 2025 and expect to complete by mid-April 2025.
General Availability (Worldwide): We will begin rolling out late April 2025 (previously mid-April) and expect to complete by late April 2025.

Change Category:
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Scope:
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Release Phase:
General Availability, Preview

Created:
2025-03-22

updated:
2025-04-24

Public Preview Start Date

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Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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linked item details

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Pictures

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summary for non-techies**

Microsoft is introducing Copilot Academy, a new educational feature in Microsoft 365 accessible through Viva Learning, which will be available to all users, with admins having the ability to control access based on licensing.

Direct effects for Operations**

Access Control Issues
Without proper preparation, users without a Microsoft 365 Copilot license may gain access to Copilot Academy, leading to potential misuse of resources and confusion regarding eligibility.
   - roles: Admins, End Users
   - references: https://learn.microsoft.com/viva/learning/feature-access-management, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=479415

User Experience Disruption
The sudden availability of Copilot Academy may overwhelm users with notifications and content, leading to frustration and decreased productivity if they are not adequately informed.
   - roles: End Users, Support Staff
   - references: https://learn.microsoft.com/viva/learning/academy-copilot" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/learning/academy-copilot, https://aka.ms/copilot-academy

Documentation and Training Gaps
If users are not notified about the changes, they may struggle to navigate the new features, resulting in a steep learning curve and potential errors in usage.
   - roles: End Users, Training Coordinators
   - references: https://learn.microsoft.com/viva/learning/feature-access-management, https://learn.microsoft.com/viva/learning/academy-copilot" target="_blank" rel="nofollow noopener noreferrer">https://learn.microsoft.com/viva/learning/academy-copilot

Configutation Options**

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Opportunities**

Enhanced User Training and Development
With the introduction of Copilot Academy, organizations can leverage this platform to enhance employee training and development. By integrating learning paths tailored to specific roles, employees can improve their skills and productivity, leading to better job performance and satisfaction.
   - next-steps: Identify key roles within the organization that would benefit from tailored learning paths in Copilot Academy. Develop a plan to integrate these learning paths into the onboarding and continuous training processes.
   - roles: HR Managers, Training Coordinators, Department Heads
   - references: https://learn.microsoft.com/viva/learning/academy-copilot, https://aka.ms/copilot-academy

Streamlined IT Administrative Tasks
The ability for admins to manage access settings for Copilot Academy can streamline IT operations. By centralizing the management of user permissions, IT teams can reduce the administrative burden associated with user access control, leading to more efficient operations.
   - next-steps: Review current user access management processes and identify areas for improvement. Train IT staff on the new management features of Copilot Academy to ensure smooth implementation.
   - roles: IT Administrators, System Administrators, Security Managers
   - references: https://learn.microsoft.com/viva/learning/feature-access-management, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=479415

Improved User Engagement and Feedback
Monthly personalized notifications for licensed users can drive engagement with the Copilot Academy. By encouraging users to participate in learning opportunities, organizations can foster a culture of continuous improvement and innovation.
   - next-steps: Develop a communication strategy to inform users about the benefits of Copilot Academy and how to engage with it. Consider implementing feedback mechanisms to gather insights on user experiences and areas for further improvement.
   - roles: Marketing Managers, Employee Engagement Specialists, Team Leaders
   - references: https://learn.microsoft.com/viva/learning/academy-copilot, https://aka.ms/copilot-academy

Potentional Risks**

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IT Security**

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explanation for non-techies**

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