check before: 2026-02-01
Product:
Outlook
Platform:
Android, iOS, mobile, US Instances, World tenant
Status:
In development
Change type:
Links:
Details:
We're introducing the ability to open and send OFT files (Outlook File Templates) on mobile. This feature allows users to view and open OFT files as a draft message, so users can easily resue their Outlook email templates.
Change Category:
XXXXXXX ... free basic plan only
Scope:
XXXXXXX ... free basic plan only
Release Phase:
General Availability
Created:
2026-01-16
updated:
2026-01-16
Docu to Check
XXXXXXX ... free basic plan only
MS workload name
XXXXXXX ... free basic plan only
summary for non-techies**
XXXXXXX ... free basic plan only
Direct effects for Operations**
User Experience Degradation
If the change is implemented without proper preparation, users may experience issues with opening and sending OFT files, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-file-templates-now-available-on-mobile/
Increased Support Tickets
The introduction of this feature without adequate training or communication may result in a surge of support tickets as users encounter difficulties, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/outlook-file-templates-now-available-on-mobile/
Configutation Options**
XXXXXXX ... paid membership only
explanation for non-techies**
Outlook is enhancing its mobile capabilities by allowing users to open and send OFT files, which are Outlook File Templates. Think of OFT files as pre-written letters you might have stored in a drawer for repeated use. Just like you would pull out a template letter, fill in the blanks, and send it off, OFT files let you do the same with emails. This new feature means you can now access these email templates directly from your mobile device, making it easier to send consistent messages without having to start from scratch each time.
Imagine you're a lawyer who frequently sends out a standard contract. Instead of rewriting the contract each time, you use a template. Similarly, with OFT files on your mobile, you can open a draft email that already contains the essential content, tweak it as needed, and send it off quickly. This is particularly useful for managers or HR staff who often send out similar emails, such as meeting requests or policy updates.
This feature is available on both Android and iOS devices, making it convenient for users who are on the go and need to maintain productivity without being tied to a desktop. Whether you're in a meeting, traveling, or simply away from your desk, you can now manage your email templates efficiently from your phone. This development is designed to streamline communication and ensure that important messages are sent promptly and consistently, no matter where you are.
** AI generated content. This information must be reviewed before use.
a free basic plan is required to see more details. Sign up here
A cloudsocut.one plan is required to see all the changed details. If you are already a customer, choose login.
If you are new to cloudscout.one please choose a plan.
