537287 – Microsoft Copilot (Microsoft 365): Masking in Copilot chat

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check before: 2026-03-01

Product:

Copilot

Platform:

Android, iOS, Mac, Web, World tenant

Status:

In development

Change type:

Links:

Details:

When an image needs precise editing, masking enables users to more accurately select an object or area in their image for AI to edit.

Change Category:
XXXXXXX ... free basic plan only

Scope:
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Release Phase:
General Availability

Created:
2025-12-09

updated:
2026-02-04

Docu to Check

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MS workload name

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summary for non-techies**

Microsoft Copilot's masking feature in Copilot chat enables precise image editing by allowing users to select specific parts of an image for editing, and is accessible across Android, iOS, Mac, and web platforms.

Direct effects for Operations**

User Experience Degradation
If masking features in Copilot chat are implemented without proper preparation, users may experience confusion and frustration due to unexpected behavior or lack of guidance on how to use the new feature effectively.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/introducing-microsoft-copilot-in-microsoft-365/, https://www.techradar.com/news/microsoft-copilot-what-it-is-and-how-it-works

Increased Support Tickets
The introduction of masking in Copilot chat without adequate training or documentation may lead to an increase in support tickets as users struggle to adapt to the new functionality, impacting IT support resources.
   - roles: IT Support, End Users
   - references: https://www.forbes.com/sites/bernardmarr/2023/09/15/the-impact-of-ai-on-business-and-what-it-means-for-the-future/, https://www.zdnet.com/article/microsoft-copilot-what-you-need-to-know/

Configutation Options**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2026-02-04RM ReleaseJanuary CY2026March CY2026

Last updated 2 weeks ago ago

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