check before: 2025-11-01
Product:
Copilot, Microsoft 365 Copilot
Platform:
Android, Developer, iOS, Mac, Web, Windows Desktop, World tenant
Status:
Launched
Change type:
Links:
Details:
Create GPT-5-powered agents using Agent Builder inside Microsoft 365 Copilot.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-09-23
updated:
2025-12-05
Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Degradation
If the integration of GPT-5 in Microsoft 365 Copilot is implemented without proper preparation, users may experience degraded performance, such as slow response times or errors in the AI-generated content, leading to frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/03/16/introducing-microsoft-365-copilot-ai-powered-productivity/, https://www.forbes.com/sites/bernardmarr/2023/03/20/what-is-microsoft-365-copilot-and-how-will-it-change-the-way-we-work/
Increased Support Tickets
The unprepared rollout of new features may lead to an influx of support tickets from users encountering issues with the new AI functionalities, overwhelming the IT support team and delaying resolution times.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/microsoft-365-copilot-how-it-works-and-what-you-need-to-know/, https://www.techradar.com/news/microsoft-365-copilot-what-you-need-to-know
Configutation Options**
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Data Protection**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-12-05 | RM Status | In development | Launched |
| 2025-11-17 | RM Description | Create GPT-5-powered agents using Copilot Studio (lite), the embedded agent-building experience in Microsoft 365 Copilot. | Create GPT-5-powered agents using Agent Builder inside Microsoft 365 Copilot. |
| 2025-11-17 | RM Title | Microsoft Copilot (Microsoft 365): GPT-5 in Copilot Studio (embedded Microsoft 365 Copilot experience) | Microsoft Copilot (Microsoft 365): GPT-5 in Agent Builder inside Microsoft 365 Copilot |
Last updated 1 day ago ago
