499153 – Microsoft Copilot (Microsoft 365): Enhanced personalization with memory in Copilot

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*For this entry exists the more relevant or more recent entry MC1127234

check before: 2025-09-01

Product:

Copilot, Microsoft 365 Copilot, Teams

Platform:

Android, iOS, Linux, Mac, Teams And Surface Devices, Web, Windows Desktop, World tenant

Status:

Rolling out

Change type:

Links:

MC1127234

Details:

Microsoft 365 Copilot will improve memory in Copilot by increasing the relevance and quality of Copilot responses based on previous communications. This AI-powered capability improves the relevance and quality of Copilot responses by learning from previous communications. These memories are private to the user.

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2025-07-26

updated:
2025-09-17

Docu to Check

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MS workload name

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summary for non-techies**

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Direct effects for Operations**

Please, look at the most relevant linked item for details

explanation for non-techies**

Microsoft 365 Copilot is introducing a feature called Enhanced Personalization through something known as communication memory. Imagine you have a personal assistant who remembers your past conversations and uses that information to provide you with more relevant and tailored responses. This is similar to how a personal shopper might remember your clothing preferences from previous visits to help you find the perfect outfit faster.

Communication memory works in a similar way. It keeps track of the communications you have access to, such as emails or messages, and uses this information to make Copilot's responses more personalized and useful. This memory is private, meaning only you can access it, much like a diary that only you can read. This ensures that your information remains secure and confidential.

For instance, if you frequently discuss a particular project with a colleague, Copilot can use this communication history to provide more contextually relevant suggestions or information related to that project. It's like having a colleague who remembers the details of your past meetings and can remind you of important points when needed.

This feature is available across various platforms, including Android, iOS, and desktop devices, ensuring that you can benefit from this enhanced personalization no matter where you are working. It's designed to make your interactions with Microsoft 365 more efficient and tailored to your specific needs, much like how a good personal assistant would operate.

** AI generated content. This information must be reviewed before use.

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change history

DatePropertyoldnew
2025-09-17RM StatusIn developmentRolling out
2025-08-30RM DescriptionCopilot-licensed enterprise users will benefit from Enhanced Personalization in Microsoft 365 Copilot through a new communication memory that further improves personalization by increasing the relevance and quality of responses based on previous communications. Communications memory is private to the user and based purely on communications the user has access to.Microsoft 365 Copilot will improve memory in Copilot by increasing the relevance and quality of Copilot responses based on previous communications. This AI-powered capability improves the relevance and quality of Copilot responses by learning from previous communications. These memories are private to the user.
2025-08-30RM TitleMicrosoft Copilot (Microsoft 365): Enhanced Personalization via Communication Memory in CopilotMicrosoft Copilot (Microsoft 365): Enhanced personalization with memory in Copilot

Last updated 4 months ago ago

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