check before: 2026-03-01
Product:
Copilot, Microsoft 365 Copilot, Universal Print
Platform:
Android, iOS, mobile, World tenant
Status:
Cancelled
Change type:
Links:
Details:
This item is being removed from the roadmap as it is no longer accurate. We apologize for any inconvenience. Integration of Universal Print with the Microsoft 365 Copilot phone app will enable users to add work/school printers to their phones. Once the printers are installed on the phone, the user can print to them from any phone app that has a print action.
Change Category:
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Scope:
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Release Phase:
Preview, General Availability
Created:
2024-05-10
updated:
2025-10-23
Public Preview Start Date
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Docu to Check
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Loss of Mobile Printing Capability
Without proper preparation for the removal of Universal Print integration, users will lose the ability to print directly from their mobile devices, leading to increased frustration and decreased productivity.
- roles: End Users, IT Support Staff
- references: https://techcommunity.microsoft.com/t5/universal-print-blog/universal-print-and-microsoft-365-copilot-integration/ba-p/3651230, https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/
Increased Support Tickets
The sudden removal of the mobile printing feature may lead to a spike in support tickets as users encounter issues and seek assistance, overwhelming IT support resources.
- roles: IT Support Staff, Help Desk Technicians
- references: https://www.zdnet.com/article/how-to-reduce-it-support-tickets/, https://www.forbes.com/sites/bernardmarr/2021/06/14/how-to-improve-it-support-and-reduce-support-tickets/?sh=5c1c1e1e7c3e
Configutation Options**
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explanation for non-techies**
Imagine you have a universal remote control that can connect to any TV in your house. Instead of needing a separate remote for each TV, you can use this one remote to control them all. This is similar to what Universal Print aims to do for printing from your phone.
Universal Print is like that universal remote, but for printers. It allows you to connect your phone to any work or school printer, making it easy to print documents directly from your phone, just like you would from a computer. This means you don't need to transfer files to a computer first; you can print directly from apps on your phone that have a print option.
However, the plan to integrate Universal Print with the Microsoft 365 Copilot phone app has been removed from the roadmap. This means that, for now, this specific feature won't be available as previously expected. It's like being told that the universal remote won't be coming out just yet, so you'll need to continue using individual remotes for each TV.
The idea behind Universal Print is to simplify the printing process, much like how a universal remote simplifies controlling multiple devices. Although this specific integration won't be happening right now, the concept of making printing more accessible from mobile devices remains an important goal.
** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2025-10-23 | RM Description | Integration of Universal Print with the Microsoft 365 Copilot phone app will enable users to add work/school printers to their phones. Once the printers are installed on the phone, the user can print to them from any phone app that has a print action. | This item is being removed from the roadmap as it is no longer accurate. We apologize for any inconvenience. Integration of Universal Print with the Microsoft 365 Copilot phone app will enable users to add work/school printers to their phones. Once the printers are installed on the phone, the user can print to them from any phone app that has a print action. |
| 2025-10-23 | RM Status | In development | Cancelled |
| 2025-05-02 | RM Platform Tags | Android | Android, iOS |
| 2025-05-02 | RM Description | Integration of Universal Print with the Microsoft 365 mobile app will enable users to add work/school printers to their Android phones. Once the printers are installed on the phone, the user can print to them from any phone app that has a print action. | Integration of Universal Print with the Microsoft 365 Copilot phone app will enable users to add work/school printers to their phones. Once the printers are installed on the phone, the user can print to them from any phone app that has a print action. |
| 2025-05-02 | RM Title | Universal Print: Mobile print on Android phones | Universal Print: Mobile print from the phone |
| 2025-05-02 | RM Release | June CY2026 | March CY2026 |
| 2025-01-17 | RM Release | December CY2025 | June CY2026 |
| 2025-01-17 | RM Preview | December CY2024 | December CY2025 |
Last updated 1 month ago ago
