MC765809 – Copilot in Stream to become available for customers using Microsoft 365 Copilot (archived)

Product:

Copilot, Microsoft 365 Copilot, SharePoint, Stream

Platform:

Developer, Web, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

188616

Details:

Summary:
Copilot in Stream, a new feature for Microsoft 365 Copilot products, will be available in late-April 2024. It allows users to extract information from videos, summarize content, ask questions, locate discussions, and identify calls to action. Preparation may include updating training and documentation.

Details:
The following products Microsoft Copilot for Microsoft 365, Microsoft 365 Copilot Developer, and Microsoft Copilot for Microsoft 365 A3 and A5 are being updated with a new capability: Copilot in Stream.
Copilot in Stream will enable the copilot pane in Stream and will allow you to quickly extract information from videos. For example, you can use it to:
Summarize any video to identify relevant points you need to watch.
Ask questions to get insights from long or detailed videos.
Locate where people, teams, or topics are discussed so you can jump to that point in the video.
Identify calls to action and where you can get involved to help.
This change is associated with Microsoft 365 Roadmap ID: 188616
[When this will happen:]

Copilot in Stream will become available in late-April 2024 for customers with licenses to any of the following products:
Microsoft Copilot for Microsoft 365
Microsoft 365 Copilot Developer
Microsoft Copilot for Microsoft 365 A3 and A5

Change Category:
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Scope:
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Release Phase:
General Availability

Created:
2024-04-03

updated:
2024-04-03

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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Direct effects for Operations**

- Direct Impact on IT Operations
- Increased demand for system resources and potential performance issues due to the introduction of Copilot in Stream.
- Roles impacted: IT Operations Team, System Administrators
- Reference: Microsoft documentation on resource requirements for new features (https://docs.microsoft.com/en-us/microsoft-365/enterprise/office-365-system-requirements-for-pc-and-mac?view=o365-worldwide)
- Need for monitoring and management of new AI functionalities to ensure compliance with data privacy regulations (e.g., GDPR).
- Roles impacted: Compliance Officers, IT Security Team
- Reference: GDPR compliance guidelines (https://gdpr.eu/)

- Direct Impact on IT Services
- Potential integration issues with existing Microsoft 365 services (e.g., SharePoint, Teams) that may affect user experience.
- Roles impacted: IT Service Management Team, Application Support Team
- Reference: Microsoft 365 integration documentation (https://docs.microsoft.com/en-us/microsoft-365/enterprise/integrate-microsoft-365-apps?view=o365-worldwide)
- Requirement for updates to training materials and user documentation to facilitate smooth adoption of the new feature.
- Roles impacted: Training and Development Team, IT Support Staff
- Reference: Best practices for user training on new software features (https://www.cio.com/article/243199/how-to-train-employees-on-new-software.html)

- Direct Impact on IT Users
- Users may experience a learning curve with the new Copilot functionalities, leading to temporary productivity loss.
- Roles impacted: End Users, Department Managers
- Reference: Research on the impact of new technology adoption on productivity (https://www.forbes.com/sites/bernardmarr/2021/01/25/how-new-technology-impacts-productivity/)
- Increased reliance on IT support for troubleshooting issues related to the new feature, potentially overwhelming support resources.
- Roles impacted: IT Helpdesk, User Support Teams
- Reference: IT support best practices for new feature rollouts (https://www.itproportal.com/features/5-best-practices-for-it-support/)

Opportunities**

- Enhanced Video Utilization and Training
- Opportunity to leverage Copilot in Stream to create training materials and onboarding videos that summarize key information, making it easier for new employees to get up to speed.
- Roles benefiting: HR, Training and Development teams.
- Reference: Microsoft 365 Copilot capabilities can streamline training processes by summarizing content and highlighting key points (Microsoft, 2023).

- Improved Collaboration and Communication
- Utilize the feature to extract discussions and action items from recorded meetings, allowing teams to focus on relevant content and follow up on important tasks without watching entire videos.
- Roles benefiting: Project Managers, Team Leaders, and all employees involved in collaborative projects.
- Reference: The ability to locate discussions and calls to action can enhance team productivity and accountability (Microsoft, 2023).

- Streamlined IT Documentation and Support
- Implement Copilot in Stream to create concise video documentation for IT processes, troubleshooting guides, and FAQs, making it easier for users to find solutions to common issues.
- Roles benefiting: IT Support, System Administrators, and End Users.
- Reference: By summarizing IT-related videos, the support team can reduce the time spent on repetitive queries and improve user satisfaction (Microsoft, 2023).

Potentional Risks**

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Data Protection**

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Hypothetical Work Council Statement**

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DPIA Draft**

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