MC762506 – Product transitions to the cloud.microsoft domain – March 2024

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check before: 2024-04-13

Product:

Microsoft 365 admin center, Microsoft 365 Apps, Microsoft 365 suite, Outlook, Teams

Platform:

Developer, Web, World tenant

Status:

Change type:

User impact, Admin impact

Links:

Details:

Summary:
Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains. The previous domains will be redirected to cloud.microsoft in the coming months. Users will be redirected to applications under cloud.microsoft domains gradually and automatically. No specific user action is required.

Details:
The cloud.microsoft domain was provisioned in early 2023 to provide a unified, trusted, and dedicated DNS domain space to host Microsoft's first-party authenticated SaaS products and experiences. This post is to inform admins that the following Microsoft products and scenarios are now available at the cloud.microsoft domain, in parallel with the previous domains.

Microsoft Admin Center (https://admin.cloud.microsoft)
A full list of product experiences already being delivered on this domain can be found here: Unified cloud.microsoft domain for Microsoft 365 apps - Microsoft 365 Enterprise | Microsoft Learn.
[When this will happen:]
The services above are already available on cloud.microsoft, in parallel to their previous domains. You can expect the previous domains to be redirected to cloud.microsoft in the coming months.

Change Category:
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Scope:
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Release Phase:

Created:
2024-03-31

updated:
2024-08-10

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Direct effects for Operations**

- Impact on IT Operations
- Potential temporary service disruptions during the redirection process.
- Roles impacted: IT Operations Team, Network Administrators
- Need for monitoring and adjustments to firewall and network settings to ensure access to the new domain.
- Roles impacted: Network Administrators, Security Teams

- Impact on IT Services
- Integration issues with existing applications that reference the old domains, potentially leading to service outages.
- Roles impacted: Application Developers, IT Service Management Teams
- Requirement for updates to internal documentation and knowledge bases to reflect the new domain.
- Roles impacted: IT Support Teams, Documentation Specialists

- Impact on IT Users
- Users may experience confusion or uncertainty regarding the new domain, potentially leading to increased support requests.
- Roles impacted: End Users, Help Desk Support
- Users may need to be educated on recognizing and using the new domain to avoid phishing attempts.
- Roles impacted: End Users, Training and Development Teams

- Impact on IT Administrators
- Increased workload for IT administrators to ensure all applications and services are functioning correctly post-transition.
- Roles impacted: IT Administrators, System Administrators
- Need for proactive communication with users regarding the transition to mitigate confusion and support requests.
- Roles impacted: IT Administrators, Communication Teams

- Dependencies and Interdependencies
- Dependencies on third-party applications that may not be compatible with the new domain, requiring updates or replacements.
- Roles impacted: Application Developers, Vendor Management Teams
- Interdependencies with other Microsoft services that may rely on the old domain, necessitating comprehensive testing.
- Roles impacted: IT Operations Team, Quality Assurance Teams

References:
- Microsoft 365 Enterprise Documentation: [Unified cloud.microsoft domain for Microsoft 365 apps](https://learn.microsoft.com/microsoft-365/enterprise/cloud-microsoft-domain?view=o365-worldwide)
- Microsoft Support: [What is cloud.microsoft?](https://support.microsoft.com/office/what-is-cloud-microsoft-7ba4c8b9-d062-4444-84a5-fca6c3006d2b)
- Microsoft Tech Community: [Introducing cloud.microsoft](https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-cloud-microsoft-a-unified-domain-for-microsoft-365/ba-p/3804961)

Opportunities**

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Potentional Risks**

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Data Protection**

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Work Council statement**

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DPIA**

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** AI generated content. This information is not reliable.

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Last updated 2 months ago

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