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MC718550 – Microsoft Viva Engage: Updates to conversation analytics

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check before: 2024-03-08

Product:

Microsoft Viva, Microsoft Viva Engage

Platform:

Web, World tenant

Status:

Launched

Change type:

New feature, User impact, Admin impact

Links:

168625

Details:

Microsoft Viva Engage is updating conversation analytics with new features, including real-time updates, expanded reactions breakdown, and time period filters. These updates will be available to all Microsoft 365 customers, while additional capabilities like sentiment analysis will be exclusive to Viva Suite or Viva Employee Communications and Communities license holders. The rollout will begin mid-March 2024 and users will be able to monitor metrics more effectively on all posts. No action is needed to prepare for this rollout.
New features are coming to conversation analytics in Microsoft Viva Engage! By the end of March, users will notice a new look for analytics on their posts. Conversation analytics will refresh faster with real-time updates, the expanded set of reactions will show in the reactions breakdown, and users will be able to filter activity across various time periods (7 days–12 months). These updates will be available to all customers with a Microsoft 365 license. Additional capabilities like sentiment analysis and more detailed engagement breakdowns will be available only to customers with a Viva Suite or Viva Employee Communications and Communities license.

This message is associated with Microsoft 365 Roadmap ID 168625.
[When this will happen:]
Worldwide: We will begin rolling out mid-March 2024 and expect to complete by late March 2024.

Change Category:
XXXXXXX ...

Scope:
XXXXXXX ...

Release Phase:
General Availability

Created:
2024-02-23

updated:
2024-02-23

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Last updated 1 month ago

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