MC1240704 – Copilot entry point changes in Word and handoff to Agent in chat

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check before: 2026-03-01

Product:

Copilot, Microsoft 365 Apps, Windows

Platform:

Mac, Online, US Instances, Web, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Copilot entry points in Word are being unified and moved to a consistent corner, with contextual access via selection floatie (Windows/Web) or right-click menu (Mac). Word Agent in the chat pane becomes the primary interface. Rollout starts March 2026, no admin changes required.

Details:
[Introduction]
We are updating the entry points for Copilot in Word to provide a clearer, more consistent, and more intuitive experience. These changes unify how users access Copilot and introduce Word Agent in the chat pane as the primary Copilot interface. This update improves discoverability, simplifies the user workflow, and creates consistency with other Microsoft 365 apps.
[When this will happen]
General Availability (Worldwide, GCC, GCCH and DoD): We will begin rolling out in early March 2026 and expect to complete by late April 2026.

Change Category:
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Scope:
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Release Phase:

Created:
2026-02-28

updated:
2026-02-28

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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summary for non-techies**

Microsoft is updating the access point for Copilot in Word to a consistent location across all platforms, with new features like text selection options and a dedicated chat pane, rolling out from March to April 2026.

Direct effects for Operations**

User Confusion
Users may struggle to locate the new Copilot entry points, leading to frustration and decreased productivity during the transition period.
   - roles: End Users, Support Staff
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/

Workflow Disruption
The change in entry points may disrupt established workflows, causing delays in document creation and editing as users adapt to the new interface.
   - roles: Content Creators, Project Managers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/

Training Needs
The new interface may require additional training for users to effectively utilize the updated Copilot features, impacting time and resources.
   - roles: Training Coordinators, End Users
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2023/10/01/whats-new-in-microsoft-365-october-2023/

Configutation Options**

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Opportunities**

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Potentional Risks**

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IT Security**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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