check before: 2026-03-14
Product:
Teams
Platform:
Android, Online, Web, World tenant
Status:
Change type:
User impact, Admin impact, Retirement
Links:
Details:
Summary:
Microsoft will retire the Microsoft Teams app from the Amazon Appstore in mid-March 2026. Users can no longer download or update it there, and existing versions will lose support. Organizations should guide users to switch to the Teams Web app or the Android app via Google Play Store.
Details:
[Introduction]
Microsoft will retire the Microsoft Teams app from the Amazon Appstore to streamline our distribution channels and ensure that customers use the most secure, fully supported Teams experiences. After retirement, we will continue to invest in the Teams Web app and the Teams Android app available through the Google Play Store on supported devices.
[When this will happen]
The Microsoft Teams app will be retired from the Amazon Appstore in mid-March 2026.
Change Category:
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Scope:
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Release Phase:
Created:
2026-02-19
updated:
2026-02-19
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
Microsoft will retire the Microsoft Teams app from the Amazon Appstore by mid-March 2026, requiring users to switch to the Teams Web app or the Teams Android app from the Google Play Store, with no immediate action needed from administrators but updating internal documentation is advised.
Direct effects for Operations**
Loss of Access to Microsoft Teams
Users will no longer be able to download or update the Microsoft Teams app from the Amazon Appstore, leading to potential disruption in communication and collaboration.
- roles: End Users, IT Support
- references: https://www.microsoft.com/en-us/microsoft-teams/teams-apps
Security Risks
Existing installations will stop receiving updates and security fixes, increasing vulnerability to security threats and potential data breaches.
- roles: End Users, Security Officers
- references: https://www.microsoft.com/en-us/security/blog/2021/01/12/understanding-the-security-risks-of-legacy-apps/
User Experience Degradation
Users with outdated versions of Teams may experience connectivity issues, leading to frustration and decreased productivity.
- roles: End Users, Team Leaders
- references: https://www.forbes.com/sites/bernardmarr/2021/03/01/the-importance-of-user-experience-in-software-development/?sh=4c1c1c4e1c4e
Increased Support Requests
IT support may face an increase in requests from users needing assistance with transitioning to the Teams Web app or Android app, straining resources.
- roles: IT Support, Help Desk Staff
- references: https://www.cio.com/article/243200/how-to-manage-it-support-tickets.html
Need for User Training
Organizations will need to provide training and resources to help users transition to the Teams Web app or Android app, which may not be familiar to all users.
- roles: Training Coordinators, End Users
- references: https://www.td.org/insights/the-importance-of-training-in-technology-adoption
Configutation Options**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 3 weeks ago ago
