check before: 2026-02-08
Product:
Windows, Windows Server
Platform:
Online, World tenant
Status:
Change type:
Admin impact
Links:
Details:
11:30 am PT update: Microsoft Store and Windows Update services have been restored. Some IT administrators may continue to experience residual latency affecting Windows Server update operations, including the Windows Server sync API. This Server‑specific issue is being addressed separately. If you experience this latency, please contact Microsoft Support for business.
8:34 am PT post: A power outage at a datacenter is impacting customers' ability to complete operations in the Microsoft Store and Windows Update. As a result, some users may experience failures or timeouts when installing or updating Microsoft Store apps, or when downloading Windows updates.
Although power has been restored, service recovery is still in progress. Storage services are gradually returning online, and some customer impact may continue while recovery completes.
Microsoft is actively working to restore full-service reliability. Customers who are affected are advised to retry Microsoft Store and Windows Update operations later. We will provide more information as it becomes available.
Change Category:
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Scope:
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Release Phase:
Created:
2026-02-08
updated:
2026-02-08
Task Type
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Docu to Check
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
A power outage at a Microsoft data center disrupted the Microsoft Store and Windows Update services, causing delays in app downloads and updates, and users are advised to try again later or contact Microsoft Support if issues persist.
Direct effects for Operations**
Service Availability
Users may experience failures or timeouts when installing or updating Microsoft Store apps, leading to disruptions in their workflow.
- roles: End Users, IT Administrators
- references: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding
Update Delivery Latency
Residual latency affecting Windows Server update operations may delay critical updates, impacting system security and performance.
- roles: IT Administrators, System Administrators
- references: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding
User Experience Degradation
Users may face frustration and decreased productivity due to inability to access or update applications, leading to a negative perception of IT services.
- roles: End Users, Help Desk Support
- references: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding
Operational Disruption
Power outage may lead to incomplete operations, causing potential data loss or corruption during app installations or updates.
- roles: End Users, IT Administrators
- references: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding
Increased Support Requests
The incident may lead to a surge in support requests as users seek assistance with failed updates and installations, straining IT resources.
- roles: Help Desk Support, IT Administrators
- references: https://support.serviceshub.microsoft.com/supportforbusiness/onboarding
Configutation Options**
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Opportunities**
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Potentional Risks**
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IT Security**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 1 week ago ago
