check before: 2023-10-01
Product:
Copilot, Copilot Chat, Microsoft 365 Apps, Microsoft 365 Copilot, Microsoft Search, SharePoint, Windows
Platform:
Online, Web, World tenant
Status:
Launched
Change type:
Feature update, User impact, Admin impact
Links:
Details:
Summary:
Nine new Microsoft 365 Copilot connectors are now generally available, enabling integration with GitHub, Freshservice, Guru, Dropbox, Google Drive, Zendesk, and Amazon S3. These connectors allow users to search, retrieve, and interact with external enterprise data across Microsoft 365 apps immediately.
Details:
Microsoft 365 Copilot connectors enable your organization to bring content from third-party systems into Microsoft 365 so that Copilot can reason over it, ground responses, and improve knowledge discovery. With connectors, your users can search, retrieve, summarize, and interact with enterprise data-no matter where it resides.
We are pleased to announce the general availability (GA) of nine new Microsoft 365 connectors across engineering systems, knowledge bases, cloud storage, and service platforms. These connectors have completed all quality, reliability, security, and documentation requirements, and are now fully supported for production use.
The following connectors are now GA:
GitHub Cloud - Knowledge Base
GitHub Cloud - Issues
GitHub Cloud - Pull Requests
Freshservice (solution articles)
Guru (knowledge cards)
Dropbox (files)
Google Drive (files)
Zendesk Help Center (articles)
Amazon S3 (files & objects)
These releases represent a major milestone in expanding the Copilot extensibility ecosystem and enabling organizations to unlock high-value knowledge trapped in external systems.
This message is associated with Microsoft 365 Roadmap ID 513282.
When this will happen
General availability is effective immediately.
Change Category:
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Scope:
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Release Phase:
General Availability
Created:
2025-12-18
updated:
2025-12-18
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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linked item details
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summary for non-techies**
Microsoft 365 has introduced nine new connectors for its Copilot feature, enabling integration with external systems like GitHub, Freshservice, Guru, Dropbox, Google Drive, Zendesk, and Amazon S3, allowing users to access and interact with data from these platforms within Microsoft 365 applications.
Direct effects for Operations**
Integration Issues
Without proper preparation, users may face difficulties in integrating the new connectors, leading to disruptions in accessing external data.
- roles: Admins, End Users
- references: https://learn.microsoft.com/microsoft-365-copilot/extensibility/overview-copilot-connector, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=513282
User Experience Degradation
Users may experience a decline in productivity due to potential bugs or issues with the new connectors, affecting their ability to retrieve and interact with data.
- roles: End Users, Support Staff
- references: https://learn.microsoft.com/microsoft-365-copilot/extensibility/overview-copilot-connector, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=513282
Security Risks
If authentication and permissions are not properly configured, there could be unauthorized access to sensitive data through the new connectors.
- roles: Admins, Compliance Officers
- references: https://learn.microsoft.com/microsoft-365/copilot/extensibility/overview-copilot-connector, https://www.microsoft.com/microsoft-365/roadmap?filters=&searchterms=513282
Configutation Options**
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Opportunities**
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Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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Last updated 2 weeks ago ago
