check before: 2025-12-15
Product:
Copilot, Copilot Chat, Microsoft 365 Copilot, Outlook, Windows
Platform:
Android, iOS, Mac, Online, Web, World tenant
Status:
Change type:
Admin impact, New feature, Updated message, User impact
Links:
Details:
Summary:
Microsoft 365 Copilot now supports natural language commands for email triage—pinning, flagging, marking complete, archiving, and marking read/unread—in Outlook across platforms. Available mid-December 2025, it requires a Copilot license and no admin changes. Prepare by ensuring licenses and updating documentation.
Details:
Updated March 27, 2026: We have updated the content. Thank you for your patience.
[Introduction:]
Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark flagged emails as complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most.
A Microsoft 365 Copilot license is required to access this feature.
Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it's supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android).
[When this will happen:]
Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026.
General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by mid-February 2026 (previously late January).
Change Category:
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Scope:
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Release Phase:
Created:
2025-12-10
updated:
2026-03-28
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
User Experience Impact
Users may experience confusion or frustration if they are not aware of the new natural language commands for email triage, leading to inefficient email management and potential delays in communication.
- roles: End Users, Helpdesk Support
- references: https://support.microsoft.com/office/triage-email-with-microsoft-365-copilot-in-outlook-85932469-7c3f-4a6a-acdb-adf0f3ebc169
Licensing Impact
If users do not have the required Microsoft 365 Copilot licenses, they will be unable to access the new features, resulting in a lack of functionality and potential dissatisfaction with the email management process.
- roles: End Users, IT Administrators
- references: https://support.microsoft.com/office/triage-email-with-microsoft-365-copilot-in-outlook-85932469-7c3f-4a6a-acdb-adf0f3ebc169
Configutation Options**
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Data Protection**
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explanation for non-techies**
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** AI generated content. This information must be reviewed before use.
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change history
| Date | Property | old | new |
| 2026-03-28 | MC Messages | Updated February 6, 2026: We have added a link to a support article. Thank you for your patience.
[Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it's supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android). [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by mid-February 2026 (previously late January). | Updated March 27, 2026: We have updated the content. Thank you for your patience.
[Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark flagged emails as complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it's supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android). [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by mid-February 2026 (previously late January). |
| 2026-03-28 | MC How Affect | Who is affected: Users with Microsoft 365 and Copilot licenses who use Outlook for email management.
What will happen: Users can use natural language to Pin or unpin emails. Flag or unflag messages. Mark tasks as complete. Archive emails. Mark emails as read or unread. These features will be available by default for licensed users. No changes to existing admin policies are required. | Who is affected: Users with Microsoft 365 and Copilot licenses who use Outlook for email management.
What will happen: Users can use natural language to Pin or unpin emails. Flag or unflag messages. Mark flagged emails as complete. Archive emails. Mark emails as read or unread. These features will be available by default for licensed users. No changes to existing admin policies are required. |
| 2026-03-28 | MC Last Updated | 02/06/2026 19:20:41 | 2026-03-27T22:47:15Z |
| 2026-03-28 | MC End Time | 03/20/2026 09:00:00 | 2026-04-17T10:00:00Z |
| 2026-03-28 | MC Summary | Microsoft 365 Copilot now supports natural language commands in Outlook to pin, flag, archive, mark read/unread emails, and complete tasks. Available mid-December 2025 to mid-February 2026 for licensed users across platforms, with no admin changes needed. Prepare by ensuring licenses and updating support teams. | Microsoft 365 Copilot now supports natural language commands for email triage—pinning, flagging, marking complete, archiving, and marking read/unread—in Outlook across platforms. Available mid-December 2025, it requires a Copilot license and no admin changes. Prepare by ensuring licenses and updating documentation. |
| 2026-02-07 | MC Last Updated | 02/02/2026 23:03:08 | 2026-02-06T19:20:41Z |
| 2026-02-07 | MC Messages | Updated February 2, 2026: We have added a link to a support article. Thank you for your patience.
[Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by late January 2026. | Updated February 6, 2026: We have added a link to a support article. Thank you for your patience.
[Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. Supported platforms: Available via Microsoft 365 Copilot Chat (Work mode). When used within Outlook, it's supported on Classic and New Outlook for Windows, Outlook on the web, Outlook for Mac, and Outlook mobile (iOS and Android). [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by mid-February 2026 (previously late January). |
| 2026-02-07 | MC End Time | 02/28/2026 09:00:00 | 2026-03-20T09:00:00Z |
| 2026-02-07 | MC Summary | Microsoft 365 Copilot now supports natural language commands to pin, flag, archive, mark read/unread emails, and complete tasks in Outlook. Available by default for licensed users starting mid-December 2025, no admin changes needed. Prepare by ensuring licenses and updating support teams and documentation. | Microsoft 365 Copilot now supports natural language commands in Outlook to pin, flag, archive, mark read/unread emails, and complete tasks. Available mid-December 2025 to mid-February 2026 for licensed users across platforms, with no admin changes needed. Prepare by ensuring licenses and updating support teams. |
| 2026-02-03 | MC prepare | Ensure users have the appropriate Microsoft 365 and Copilot licenses.
Communicate this update to helpdesk and support teams. Update internal documentation if you detail email management features. No additional configuration is required for rollout. [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. | Ensure users have the appropriate Microsoft 365 and Copilot licenses.
Communicate this update to helpdesk and support teams. Update internal documentation if you detail email management features. No additional configuration is required for rollout. Review the following support article: Triage Email with Microsoft 365 Copilot in Outlook - Microsoft Support [Compliance considerations:] No compliance considerations identified, review as appropriate for your organization. https://support.microsoft.com/office/triage-email-with-microsoft-365-copilot-in-outlook-85932469-7c3f-4a6a-acdb-adf0f3ebc169 |
| 2026-02-03 | MC Summary | Microsoft 365 Copilot will enable natural language commands for email triage—pinning, flagging, archiving, marking read/unread, and completing tasks—in Outlook. Available mid-December 2025 for licensed users, this feature requires no admin changes and aims to simplify inbox management. | Microsoft 365 Copilot now supports natural language commands to pin, flag, archive, mark read/unread emails, and complete tasks in Outlook. Available by default for licensed users starting mid-December 2025, no admin changes needed. Prepare by ensuring licenses and updating support teams and documentation. |
| 2026-02-03 | MC Last Updated | 12/10/2025 01:23:54 | 2026-02-02T23:03:08Z |
| 2026-02-03 | MC Messages | [Introduction:]
Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by late January 2026. | Updated February 2, 2026: We have added a link to a support article. Thank you for your patience.
[Introduction:] Managing email just got easier. Microsoft 365 Copilot now supports natural language commands to help users pin or unpin important messages, flag or unflag items, mark tasks complete, archive clutter, and mark emails as read or unread. This enhancement is designed to streamline inbox management and help users stay focused on what matters most. A Microsoft 365 Copilot license is required to access this feature. [When this will happen:] Public Preview (Worldwide): Rollout begins mid-December 2025 and is expected to complete by early January 2026. General Availability (Worldwide): Rollout begins mid-December 2025 and is expected to complete by late January 2026. |
| 2026-02-03 | MC Title | Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read | (Updated) Microsoft 365 Copilot: Email triage with pin, flag, archive, and mark read |
| 2026-02-03 | MC MessageTagNames | New feature, User impact, Admin impact | Updated message, New feature, User impact, Admin impact |
Last updated 2 weeks ago ago
