MC1188224 – Microsoft Service Health Dashboard: Archive service health issues for yourself or your organization

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check before: 2025-11-01

Product:

Microsoft 365 admin center, Microsoft 365 suite

Platform:

Online, World tenant

Status:

Change type:

Feature update, User impact, Admin impact

Links:

Details:

Summary:
Starting mid-November 2025, Microsoft 365 admins can archive service health issues in the Service Health Dashboard either for themselves or their entire organization. Archived issues move to the Issue history tab and can be restored. This feature is enabled by default with no action required.

Details:
[Introduction:]
Based on your feedback, we're introducing a new capability in the Service Health Dashboard (SHD) that allows admins to archive "Issues in your organization that require action" posts. You can archive issues for yourself or for your entire organization, giving you more control over how service health information is displayed.
[When this will happen:]
General availability (Worldwide): We will begin rolling out in mid-November 2025 and expect to complete by the end of November 2025.

Change Category:
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Scope:
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Release Phase:

Created:
2025-11-20

updated:
2025-11-20

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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Pictures

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summary for non-techies**

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Direct effects for Operations**

Service Health Visibility
If admins are not prepared for the archiving feature, they may overlook critical service health issues that are archived, leading to delayed responses to incidents.
   - roles: Global Admins, Helpdesk Staff
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/introducing-archive-service-health-issues-in-the-service-health/ba-p/1234567

User Communication
Without proper communication about the new archiving feature, users may be confused about the status of service health issues, leading to increased support requests and frustration.
   - roles: Global Admins, End Users
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-admin-center-blog/introducing-archive-service-health-issues-in-the-service-health/ba-p/1234567

Configutation Options**

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Data Protection**

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explanation for non-techies**

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** AI generated content. This information must be reviewed before use.

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Last updated 2 weeks ago ago

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