check before: 2025-10-01
Product:
Teams
Platform:
Android, iOS, Online, World tenant
Status:
Change type:
Feature update, Admin impact
Links:
Details:
Summary:
Microsoft Teams for Android and iOS will switch from Teams-specific to Microsoft 365 Cloud Policy for in-app survey feedback management by late November 2025. This unifies policy management with other feedback types, requires no admin action before rollout, and keeps the feature on by default.
Details:
[Introduction]
We're updating how feedback policies are managed for in-app surveys in Microsoft Teams. Teams for Android and iOS will stop using Teams-specific feedback policies and instead adopt the Microsoft 365 Cloud Policy service. This change aligns survey feedback with other in-app feedback experiences, simplifying policy management across your organization.
[When this will happen:]
General Availability (Worldwide): Rollout began late October 2025 and is expected to complete by late November 2025.
Change Category:
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Scope:
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Release Phase:
Created:
2025-11-11
updated:
2025-11-11
Task Type
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Docu to Check
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MS How does it affect me
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MS Preperations
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MS Urgency
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MS workload name
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summary for non-techies**
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Direct effects for Operations**
Policy Management Confusion
Transitioning to Microsoft 365 Cloud Policy without preparation may lead to confusion among admins regarding the new policy management process, potentially resulting in inconsistent feedback handling.
- roles: IT Admin, Helpdesk Staff
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-feedback-ms-org?view=o365-worldwide, https://learn.microsoft.com/en-us/microsoftteams/manage-feedback-policies-in-teams
User Experience Disruption
Users may experience unexpected changes in how feedback is collected and managed, leading to frustration if they are not informed about the new unified policy.
- roles: End Users, Team Leaders
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-feedback-ms-org?view=o365-worldwide, https://learn.microsoft.com/en-us/microsoftteams/manage-feedback-policies-in-teams
Inadequate Feedback Handling
Without proper updates to the Microsoft 365 Cloud feedback policies, organizations may fail to capture relevant user feedback effectively, impacting decision-making.
- roles: IT Admin, Product Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-feedback-ms-org?view=o365-worldwide, https://learn.microsoft.com/en-us/microsoft-365-apps/admin-center/overview-cloud-policy
Configutation Options**
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Opportunities**
Unified Policy Management
The transition to Microsoft 365 Cloud Policy for managing in-app survey feedback simplifies the management process by unifying feedback policies across various applications. This can reduce administrative overhead and streamline IT operations.
- next-steps: Review current Teams feedback policies and prepare to transition to Microsoft 365 Cloud Policy. Train IT staff on the new unified policy management approach.
- roles: IT Administrators, Compliance Officers, Helpdesk Staff
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/manage/manage-feedback-ms-org?view=o365-worldwide, https://learn.microsoft.com/en-us/microsoftteams/manage-feedback-policies-in-teams
Improved User Experience
With the in-app survey feedback being managed under a unified policy, users can expect a more consistent experience across Microsoft 365 applications. This can enhance user satisfaction and engagement with the platform.
- next-steps: Communicate the changes to users and provide training materials that highlight the benefits of the new feedback system. Gather user feedback post-implementation to assess satisfaction levels.
- roles: End Users, Product Managers, User Experience Designers
- references: https://learn.microsoft.com/en-us/microsoft-365/admin/misc/feedback-user-control?view=o365-worldwide
Cost Efficiency in Policy Management
By eliminating the need for separate Teams-specific feedback policies, organizations can potentially reduce the costs associated with policy management and training. This streamlining can lead to savings in time and resources.
- next-steps: Analyze current resource allocation for managing Teams-specific policies and identify areas for cost reduction. Consider reallocating saved resources to enhance IT services.
- roles: Finance Officers, IT Administrators, Project Managers
- references: https://learn.microsoft.com/en-us/microsoft-365/applications/admin-center/overview-cloud-policy, https://learn.microsoft.com/en-us/microsoftteams/manage-feedback-policies-in-teams
Potentional Risks**
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Data Protection**
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IT Security**
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Hypothetical Work Council Statement**
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DPIA Draft**
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explanation for non-techies**
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