MC1169071 – (Updated) Microsoft 365 Copilot: MCP-based agents now available in Copilot and Microsoft 365 admin center

Product:

Copilot, Copilot Chat, Microsoft 365 admin center, Microsoft 365 Copilot

Platform:

Developer, Online, World tenant

Status:

Change type:

Admin impact, New feature, Updated message, User impact

Links:

Details:

Summary:
Microsoft 365 Copilot now supports MCP-based agents, allowing developers to build and admins to manage these agents via the Copilot Agent Store and admin center. Rollout starts mid-November 2025, is on by default, and requires no immediate action but recommends reviewing agent catalogs and updating documentation.

Details:
Updated November 3, 2025: We have updated the timeline. Thank you for your patience.
We're introducing support for Model Context Protocol (MCP)-based agents in Microsoft 365 Copilot and the Microsoft 365 admin center. This update enables developers to build Copilot agents using MCP servers and allows users and admins to interact with these agents using familiar experiences. This change supports extensibility and improves agent management capabilities for organizations.
[When this will happen:]
Rollout will begin in mid-November 2025 (previously late October) and is expected to complete by late November 2025 (previously mid-November).

Change Category:
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Scope:
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Release Phase:

Created:
2025-10-10

updated:
2025-11-04

Task Type

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Docu to Check

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MS How does it affect me

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MS Preperations

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MS Urgency

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MS workload name

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Pictures

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summary for non-techies**

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Direct effects for Operations**

User Experience Disruption
Users may experience confusion or disruption if MCP-based agents are deployed without proper communication and training, leading to potential inefficiencies in their workflows.
   - roles: End Users, Helpdesk Support
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available-in-copilot-and-microsoft-365-admin-center/

Admin Management Challenges
Admins may face challenges in managing and deploying MCP-based agents effectively if they do not review the agent catalog and update internal documentation, leading to misalignment with organizational policies.
   - roles: IT Administrators, Compliance Officers
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available-in-copilot-and-microsoft-365-admin-center/

Increased Support Tickets
The introduction of MCP-based agents may lead to an increase in support tickets if users encounter issues or have questions about the new features, especially if helpdesk teams are not informed in advance.
   - roles: Helpdesk Support, IT Administrators
   - references: https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available-in-copilot-and-microsoft-365-admin-center/

Configutation Options**

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Opportunities**

Enhanced Agent Management
The introduction of MCP-based agents allows for better management and deployment of agents through the Microsoft 365 admin center. This can streamline administrative tasks and improve user experience by providing tailored solutions that fit organizational needs.
   - next-steps: Explore the MCP agent catalog to identify agents that align with organizational policies. Implement a training program for admins to effectively manage these agents.
   - roles: IT Administrators, System Administrators, Helpdesk Support
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot/ba-p/3824205, https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available/

Improved User Experience
With the ability to install MCP-based agents directly from the Copilot Agent Store, users can access tailored solutions that enhance productivity and streamline workflows, ultimately leading to a more efficient work environment.
   - next-steps: Communicate the availability of MCP-based agents to users and encourage them to explore the Copilot Agent Store. Gather feedback on user experiences to identify further improvements.
   - roles: End Users, Department Managers, Productivity Coordinators
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot/ba-p/3824205, https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available/

Documentation and Compliance Updates
The requirement to update internal documentation regarding MCP-based agents provides an opportunity to enhance overall documentation practices within the organization, ensuring that all agents are compliant and properly tracked.
   - next-steps: Review and update internal documentation regarding agent types and deployment methods. Set up a compliance review process to regularly assess agent usage and adherence to organizational policies.
   - roles: Compliance Officers, IT Administrators, Documentation Specialists
   - references: https://techcommunity.microsoft.com/t5/microsoft-365-blog/introducing-microsoft-365-copilot/ba-p/3824205, https://www.microsoft.com/en-us/microsoft-365/blog/2025/11/03/updated-microsoft-365-copilot-mcp-based-agents-now-available/

Potentional Risks**

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IT Security**

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explanation for non-techies**

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